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Managing Crowd Innovation in Public Administration

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abstract Governments all over the world have discovered the world of social media, for better or for worse. Whereas some of them are making every effort to prevent the unhierarchical and therefore uncontrollable (dissident) opinion-forming process in Web 2.0, others are looking for ways of putting the potentialities of this new opening-up of communication to use. One approach that is increasingly being tried out is opening up innovation processes in government. However, this opening-up of innovation processes is anything but trivial. It requires a thoroughly thought-out strategy and thus confronts government systems with extensive challenges if it is not to suffer the same fate as other unsuccessful attempts at reform in the past. In our essay, we reflect on the consequences of these challenges for public managers.

Open and free journal access: International Public Management Review
   
type journal paper
   
keywords innovation
crowd sourcing
open government
open innovation
e-government
electronic government
social media
   
project E-Collaboration
language Deutsch
kind of paper journal article
date of appearance 2-11-2012
journal International Public Management Review
publisher IMP-HSG (St. Gallen)
ISSN (online) 1662-1387
volume of journal 13
number of issue 02/2012
page(s) 1-18
review internal review
   
citation Collm, A., & Schedler, K. (2012). Managing Crowd Innovation in Public Administration. International Public Management Review, 13(02/2012), 1-18.