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title authors / eds. year type  
 
Brücken schlagen Henrik Finn Broc... 2012 journal paper
   
Management-KPI-Cockpits zur strategieorientierten und... Henrik Finn Broc... 2012 journal paper
   
A methodical procedure for designing consumer oriente... Henrik Finn Broc... 2011 journal paper
   
Balancing Customer Requirements and IT Service Standa... Henrik Finn Broc... 2011 journal paper
   
Kundenorientierte Gestaltung und Vereinbarung standar... Henrik Finn Brocke 2011 thesis
   
Customizing IT Service Agreements as a Self Service b... Henrik Finn Broc... 2011 conference paper
   
CIO Survey 2009-2010 Henrik Finn Broc... 2010 working report
   
Reuse-Mechanisms for Mass Customizing IT-Service Enga... Henrik Finn Broc... 2010 conference paper
   
Zwischen Kundenindividualität und Standardisierung – ... Henrik Finn Broc... 2010 book chapter
   
Aligning IT-service propositions to changing business... Henrik Finn Broc... 2010 conference paper
   
Leistungsmodellierung als Voraussetzung für Produktio... Alexander Vogede... 2010 book chapter
   
Zwischen Kundenindividualität und Standardisierung – ... Henrik Finn Broc... 2010 conference paper
   
Mass Customizing IT Service Agreements Henrik Finn Broc... 2010 conference paper
   
Managing the Current Customization of Process Related... Henrik Finn Broc... 2010 conference paper
   
Fallstudien zur Leistungsgestaltung und –vereinbarung... Henrik Finn Brocke 2009 case study
   
Success Factors in IT-Projects to Provide Customer Va... Henrik Finn Broc... 2009 conference paper
   
Kundenorientierung in der IT-Service-Produktisierung ... Henrik Finn Broc... 2009 conference paper
   
How to provide the desirable business outcome in inte... Henrik Finn Broc... 2009 conference paper
   
 
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