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Evolution of Electronic Catalogs to Customer Process Portals - A structured Approach at ETA S.A.

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abstract
   
type conference paper (English)
   
keywords Portal, Methoden, Architektur, Customer Service
   
name of conference Proceedings of 15th Bled Electronic Commerce Conference (Bled)
date of conference 01-04-2002
title of proceedings eReality: Constructing the eEconomy
page(s) 192-213
publisher Moderna Organizcija (Kranj)
review not reviewed
   
citation Alt, R., Reichmayr, C., Caesar, M., & Zurmuehlen, R. (2002). Evolution of Electronic Catalogs to Customer Process Portals - A structured Approach at ETA S.A.. In Loebbecke, C., Wigand, R., Gricar, J., Puhicar, A., & Lenart, G. (Eds.), eReality: Constructing the eEconomy, pp.192-213. Kranj: Moderna Organizcija.