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Operational Excellence Benchmarking : Quantifying the Advancements from 2004 to 2009

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type book chapter (English)
   
keywords
   
book title The Pathway to Operational Excellence in the Pharmaceutical Industry - Overcoming the internal inertia
date of appearance 2010
publisher Cantor Verlag (Aulendorf)
series title Der pharmazeutische Betrieb (51)
ISBN 3-87193-400-3
page(s) 94-104
citation Goetzfried, M., Friedli, T., & Gütter, S. (2010). Operational Excellence Benchmarking: Quantifying the Advancements from 2004 to 2009. In The Pathway to Operational Excellence in the Pharmaceutical Industry - Overcoming the internal inertia (pp. 94-104). Aulendorf: Cantor Verlag. - ISBN 3-87193-400-3.