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Finding the Gap and Closing It: Redesign of an Existing CRM-Training Program

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abstract
   
type presentation (English)
   
keywords
   
date of presentation 14-5-2009
event 14th European Congress of Work- and Organizational Psychology (EAWOP) (Santiago de Compostela)
citation Ritzmann, S., Kluge, A., & Hagemann, V. (2009). Finding the Gap and Closing It: Redesign of an Existing CRM-Training Program. Presented at 14th European Congress of Work- and Organizational Psychology (EAWOP), Santiago de Compostela.