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publications

titolo autori / ed. year tipo  
 
Establishing a continuous corporate business model in... Marc Villinger, ... 2015 papier de conférence
   
Zieldimensionen von Social CRM Tobias Lehmkuhl,... 2015 Journal paper
   
Impact of Technology Use on Performance Torben Kuepper, ... 2015 bozza lavoro
   
Technology Use of Social Media within Customer Relati... Torben Kuepper, ... 2015 papier de conférence
   
Evaluating Social CRM Performance Torben Kuepper, ... 2015 papier de conférence
   
Assessment Schema for Social CRM Tools Torben Kuepper, ... 2015 papier de conférence
   
Social CRM Performance Model Torben Kuepper, ... 2015 papier de conférence
   
Measuring Social CRM Performance Torben Kuepper, ... 2015 papier de conférence
   
Research Program "Digital Business & Transformation I... Jan Marco Leimei... 2014 bozza lavoro
   
Features for Social CRM Technology Torben Kuepper, ... 2014 papier de conférence
   
Performance Measures for Social CRM Torben Kuepper, ... 2014 papier de conférence
   
Value creation potential of Web 2.0 for SME Tobias Lehmkuhl,... 2013 Journal paper
   
Enterprise Modelling and Information Systems Architec... Reinhard Jung, M... 2013 libro
   
Towards Social CRM - Scoping the concept and guiding ... Tobias Lehmkuhl,... 2013 papier de conférence
   
Social CRM Reinhard Jung, T... 2013 presentazione
   
Towards a Maturity Model for the Adoption of Social M... Tobias Lehmkuhl,... 2013 papier de conférence
   
Collective Intelligence Model: How to Describe Collec... Sandro Georgi, R... 2011 papier de conférence
   
Die grosse Veränderung - Social Media revolutioniert ... Sandro Georgi, R... 2011 Journal paper
   
 
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