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title authors / eds. year type  
 
Customer Value in Versicherungswirtschaft und Financi... Matthias Haller,... 2006 book chapter
   
Customer Value in Financial Services - Eine empirisch... Peter Maas 2004 case study
   
Customer Value im Versicherungsbereich Peter Maas, Phil... 2009 article
   
Customer Value from a Customer Perspective: A Compreh... Peter Maas, Albe... 2008 journal paper
   
Customer Value from a customer perspective Peter Maas, Albe... 2014 book chapter
   
Customer Value durch Management der Kundenzugangswege... Peter Maas, Matt... 2013 article
   
Customer Value bei Dienstleistungen Pascal Buehler, ... 2010 book chapter
   
Customer Value Anticipation, Loyalty and Word-of-Mout... Matthias Rüfenac... 2014 conference paper
   
Customer Value Anticipation, Loyalty and Word-of-Mout... Matthias Rüfenac... 2014 conference paper
   
Customer Value Analysis in Financial Services Albert Graf, Pet... 2007 working paper
   
Customer Value Analysis in Financial Services Peter Maas, Albe... 2008 journal paper
   
Customer Value Christian Belz, ... 2012 book
   
Crash-Konstellationen: Vom Umgang mit Unsicherheit un... Peter Maas 1991 journal paper
   
Corporate Integrated Risk Management bei einem Rückve... Peter Maas 1999 case study
   
Communities im Finanzdienstleistungs-Bereich: Innovat... Peter Maas, Albe... 2005 journal paper
   
Change Management in der Assekuranz - Eine empirische... Peter Maas 1994 case study
   
Case Study Swiss Re II: Strategische, strukturelle un... Peter Maas 2000 case study
   
Case Study Swiss Re I: Risiko-Management in divisiona... Peter Maas 2000 case study
   
 
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