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Leadership by customers? New roles of service companies' customers

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abstract
   
type journal paper
   
keywords
   
language Deutsch
kind of paper journal article
date of appearance 2004
journal Zeitschrift für Personalforschung
publisher Hampp (München)
ISSN 0179-6437
volume of journal 18
number of issue 3
page(s) 329-345
review blind review
   
citation Maas, P., & Graf, A. (2004). Leadership by customers? New roles of service companies' customers. Zeitschrift für Personalforschung, 18(3), 329-345.