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One size does not fit all : An approach for differentiated supply chain management

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abstract Supply chain management (SCM) has developed from an object of operational optimization into a strategic weapon for distinction from competitors. Dynamically changing and strongly varying customer needs demand a differentiated SCM approach. Supply chain differentiation (SCD) plans and designs supply chains based on customer needs, as increasingly demanded by SCM researchers. Therefore SCD offers a possibility to increase SCM effectiveness. While practitioners are highly interested in SCD, academia has widely neglected this research area and does not offer an integrated approach. This paper presents a framework for SCD that constitutes the first step in developing a holistic procedure for SCD. Based on a comprehensive literature review, a conceptual framework is derived that integrates relevant decision areas of intra- and inter-organizational SCM. By presenting five case studies, we offer further empirical results concerning SCD and validate the framework.
   
type journal paper
   
keywords Supply chain differentiation, supply chain segmentation, supply chain strategy, sourcing strategy, manufacturing strategy, distribution strategy
   
project KTI-WeDiaT: Entwicklung eines Supply Chain Assessments
language English
kind of paper journal article
date of appearance 12-2012
journal International Journal of Services Sciences
publisher Inderscience Publishing (Geneva)
ISSN 1753-1446
ISSN (online) 1753-1454
volume of journal 4
number of issue 03/04
page(s) 213-239
review double-blind review
   
profile area SoM - Business Innovation
citation Beck, P., Hofmann, E., & Stölzle, W. (2012). One size does not fit all: An approach for differentiated supply chain management. International Journal of Services Sciences, 4(03/04), 213-239.