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Mechanisms to Implement a Global Multisourcing Strategy

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abstract Many multinational enterprises apply multisourcing approaches and both practitioner-related and scholarly literature has identified multisourcing as an emerging key strategy. Multisourcing is described as the blending of services from multiple company-internal and company-external suppliers. Despite its relevance, current literature lacks depth in terms of implementing multisourcing and only a few articles describe multisourcing strategies in detail. Especially, multisourcing in a group-context is scarcely covered. This research study contributes to the body of knowledge by analyzing the case of a worldwide leading financial services provider. This article describes mechanisms that support the implementation of a global multisourcing strategy at a business group with a federal IT organization and provides insights into a real-life example of global multisourcing. Propositions on governance aspects for multisourcing are derived and a split of activities between the group center and the business entities is suggested. In particular, the organizational setup of a business group with the numerous business entities and the federal governance model determines the multisourcing strategy and the split of activities. Hence, this research also helps practitioners facing similar challenges.
   
type book chapter (Deutsch)
   
keywords CCIIM, IT-Governance, IT-Sourcing
   
book title New Studies in Global IT and Business Service Outsourcing
editor Julia Kotlarsky, Leslie P. Willcocks, Ilan Oshri
date of appearance 2011
publisher Springer-Verlag (Berlin Heidelberg)
page(s) 1-20
citation Herz, T. P., Hamel, F., Uebernickel, F., & Brenner, W. (2011). Mechanisms to Implement a Global Multisourcing Strategy. In Kotlarsky, J., Willcocks, L. P., & Oshri, I. (Eds.), New Studies in Global IT and Business Service Outsourcing (pp. 1-20). Berlin Heidelberg: Springer-Verlag.