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Customizing IT Service Agreements as a Self Service by means of Productized Service Propositions

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abstract
   
type conference paper (English)
   
keywords CCIIM
   
name of conference Hawaii International Conference on System Sciences (Kauai, Hawaii)
date of conference 01-08-2011
title of proceedings Proceedings of the Hawaii International Conference on System Sciences (HICSS-44)
review double-blind review
   
citation Brocke, H. F., Uebernickel, F., & Brenner, W. (2011). Customizing IT Service Agreements as a Self Service by means of Productized Service Propositions. In Proceedings of the Hawaii International Conference on System Sciences (HICSS-44).