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Artikel (wissenschaftliche Zeitschrift)
Brenner, Walter ; Karagiannis, Dimitris ; Kolbe, Lutz ; Krueger, Jens ; Lamberti, Hermann Josef ; Leifer, Larry ; Leimeister, Jan Marco ; Österle, Hubert ; Petrie, Charles ; Plattner, Hasso ; Schwabe, Gerhard ; Uebernickel, Falk ; Winter, Robert ; Zarnekow, Ruediger: User, Use & Utility Research - The Digital User as New Design Perspective in Business and Information Systems Engineering. In: Business & Information Systems Engineering 6 (2014), Nr. 1, S. 55-61.
   
Brenner, Walter ; Karagiannis, Dimitris ; Kolbe, Lutz ; Krueger, Jens ; Lamberti, Hermann Josef ; Leifer, Larry ; Leimeister, Jan Marco ; Österle, Hubert ; Petrie, Charles ; Plattner, Hasso ; Schwabe, Gerhard ; Uebernickel, Falk ; Winter, Robert ; Zarnekow, Ruediger: User, Use & Utility Research - Die Gestaltungsperspektive der Wirtschaftsinformatik auf den digitalen Nutzer. In: Wirtschaftsinformatik 56 (2014), Nr. 1, S. 65-72.
   
Brenner, Walter ; Karagiannis, Dimitris ; Kolbe, Lutz ; Krüger, Jens ; Lamberti, Herman Josef ; Leifer, Larry ; Leimeister, Jan Marco ; Österle, Hubert ; Petrie, Charles ; Plattner, Hasso ; Schwabe, Gerhard ; Uebernickel, Falk ; Winter, Robert ; Zarnekow, Ruediger: User, Use & Utility Research : Die Gestaltungsperspektive der Wirtschaftsinformatik auf den digitalen Nutzer. In: Wirtschaftsinformatik 56 (2014), Nr. 1, S. 65-72, DOI:10.1007/s11576-013-0394-y.
   
Brenner, Walter ; Karagiannis, Dimitris ; Kolbe, Lutz ; Krüger, Jens ; Lamberti, Herman Josef ; Leifer, Larry ; Leimeister, Jan Marco ; Österle, Hubert ; Petrie, Charles ; Plattner, Hasso ; Schwabe, Gerhard ; Uebernickel, Falk ; Winter, Robert ; Zarnekow, Ruediger: User, Use & Utility Research : The digital user as new design perspective in Business & Information Systems Engineering. In: Business & Information Systems Engineering (BISE) 6 (2014), Nr. 1, S. 55-61, DOI:10.1007/s12599-013-0302-4.
   
Vetterli, Christophe ; Brenner, Walter ; Uebernickel, Falk ; Petrie, Charles: From Palaces to Yurts - Why Requirements Engineering Needs Design Thinking. In: IEEE INTERNET COMPUTING 17 (2013), Nr. 2, S. 91-94.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: Toward a model of effective monitoring of IT application development and maintenance suppliers in multisourced environments. In: International Journal of Accounting Information Systems (IJAIS) 14 (2013), Nr. 3, S. 235-253.
   
Brocke, Henrik Finn ; Vetterli, Christophe ; Brenner, Walter ; Uebernickel, Falk: Brücken schlagen. In: io Management 5 (2012), Nr. September / Oktober 2012, S. 36-39.
   
Brenner, Walter ; Uebernickel, Falk ; Torrente, Marco: Business Innovation: Design-Thinking als Instrument zur nachhaltigen Förderung von Innovation. In: Kommunikationsmanager 4 (2012), Nr. 3, S. 58-60.
   
Györy, Andreas ; Cleven, Anne ; Uebernickel, Falk ; Brenner, Walter: Finding Balanced Scorecards for Business Driven IT Service Portfolio Management: A Literature Review. In: International Journal Of It/Business Alignment And Governance 3 (2012), Nr. 1.
   
Vetterli, Christophe ; Uebernickel, Falk ; Brenner, Walter: Initialzündung durch Embedded Design Thinking — Ein Fallbeispiel aus der Finanzindustrie. In: Zeitschrift für Organisationsentwicklung 2 (2012), S. 22-31.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: A methodical procedure for designing consumer oriented on-demand IT service propositions. In: Information Systems and E-Business Management 9 (2011), Nr. 2, S. 283-302.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Balancing Customer Requirements and IT Service Standardization - A Procedural Reference Model for Individualized IT Service Agreement Configurations. In: Enterprise Modelling and Information Systems Architectures 6 (2011), Nr. 2, S. 4-20.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: A Governance Mechanisms Framework for Multisourcing in Business Groups. In: International Journal of IT/Business Alignment and Governance 2 (2011), Nr. 2, S. 33-47.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: A Multisourcing Maturity Model as an IT Governance Mechanism for Business Groups. In: International Journal of IT/Business Alignment and Governance 2 (2011), Nr. 2, S. 1-14.
   
Schindlholzer, Bernhard ; Uebernickel, Falk ; Brenner, Walter: A Method for the Management of Service Innovation Projects in Mature Organizations. In: International Journal of Service Science, Management, Engineering, and Technology 2 (2011), Nr. 4, S. 25-41.
   
Brenner, Walter ; Witte, Christoph ; Uebernickel, Falk ; Herz, Thomas Philipp ; Hamel, Florian: IT-Controlling trägt zur Transparenz wenig bei. In: Computerwoche (2010).
   
Schulz, Veit ; Resch, Andreas ; Uebernickel, Falk ; Brenner, Walter: Steuerungsdimensionen für IT Shared Service Organisationen. In: Zeitschrift für Controlling (ZfC) (2008), Nr. 10, S. 527-533.
   
Schulz, Veit ; Resch, Andreas ; Uebernickel, Falk ; Brenner, Walter: Shared Service Organisationen als Möglichkeit wertorientierter Steuerung des IT-Bereichs. In: Hmd-Praxis Der Wirtschaftsinformatik 45 (2008), Nr. 264.
   
Zarnekow, Ruediger ; Uebernickel, Falk ; Bravo-Sánchez, Carlos ; Brenner, Walter: IT-Produkt-Engineering. In: Wisu - Das Wirtschaftsstudium (2007), Nr. 7, S. 949-955.
   
Uebernickel, Falk ; Hochstein, Axel ; Schulz, Veit ; Brenner, Walter: Excellence Modell der Industrialisierung des Informationsmanagements. In: Hmd-Praxis Der Wirtschaftsinformatik (2007), Nr. 256, S. 17-26.
   
Uebernickel, Falk ; Scheeg, Jochen ; Brenner, Walter: Produkt- und serviceorientiertes IT-Controlling am Fallbeispiel T-Systems ActiveBilling. In: Hmd - Praxis Der Wirtschaftsinformatik 254 (2007), S. 39-48.
   
Hochstein, Axel ; Ebert, Nico ; Uebernickel, Falk ; Brenner, Walter: IT-Industrialisierung: Was ist das?. In: Computerwoche (2007), Nr. 15, S. 5.
   
Hochstein, Axel ; Ebert, Nico ; Uebernickel, Falk ; Brenner, Walter: Die neuen Wertschöpfungsketten. In: Computerwoche (2007), Nr. 16, S. 32.
   
Uebernickel, Falk ; Bravo-Sànchez, Carlos ; Zarnekow, Ruediger ; Brenner, Walter: Methoden und Verfahren für das Engineering von IT-Produkten. In: IM - Die Fachzeitschrift für Information Management & Consulting (2006), Nr. 3, S. 6-12.
   
Uebernickel, Falk: Rezension: Kütz, M: IT-Steuerung mit Kennzahlensystemen. In: Wirtschaftsinformatik (2006).
   
Bravo-Sànchez, Carlos ; Uebernickel, Falk ; Zarnekow, Ruediger: Entwicklung von IT-Dienstleistungsprodukten - Präzise modellierte IT-Services. In: IT-Fokus (2006), Nr. 5/6, S. 10-15.
   
Bravo-Sànchez, Carlos ; Uebernickel, Falk ; Zarnekow, Ruediger: Lean IT: Die Industrialisierung des Informationsmanagements. In: Is.Report - Magazin Für Betriebliche Informationssysteme 9 (2005), Nr. 10, S. 12-17.
   
Bravo-Sànchez, Carlos ; Uebernickel, Falk ; Zarnekow, Ruediger: Was die IT von der Industrie lernen kann. In: Computerworld (2005), S. 12-13.
   
Dissertation
Uebernickel, Falk: IT-Produktkostenrechnung - Methoden und Konzepte für die Umsetzung und Einführung einer produktorientierten IT-Kostenrechnung, UniSG, Thesis. D-Druck-Spescha, St. Gallen : Institut für Wirtschaftsinformatik, Universität St. Gallen, 2008.
   
Uebernickel, Falk: Datenschutzfreundliche Gestaltung von kostenpflichtigen, ortsabhängigen, mobilen Diensten, UniSG, Thesis : Universität Regensburg, 2004.
   
Buch
Brenner, Walter ; Uebernickel, Falk ; Wulf, Jochen ; Zelt, Saskia ; Györy, Andreas ; Heym, Michael ; Warnke, Achim: Strategies for Application Management Services. St. Gallen : University of St.Gallen, 2012.
   
Buchkapitel
Uebernickel, Falk ; Brenner, Walter: Die Herausforderungen der IT heute. In: Abolhassan, Ferri (Hrsg.): Der Weg zur modernen IT-Fabrik: Industrialisierung - Automatisierung - Optimierung. Wiesbaden : Srpinger Gabler, 2013, S. 11-33. - ISBN 978-3-658-01482-7.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: Mechanisms to Implement a Global Multisourcing Strategy. In: Kotlarsky, Julia (Hrsg.) ; Willcocks, Leslie P. (Hrsg.) ; Oshri, Ilan (Hrsg.): New Studies in Global IT and Business Service Outsourcing. Berlin Heidelberg : Springer-Verlag, 2011, S. 1-20.
   
Vetterli, Christophe ; Brenner, Walter ; Uebernickel, Falk ; Berger, Katharina: Die Innovationsmethode Design Thinking. In: Lang, Michael (Hrsg.) ; Amberg, Michael (Hrsg.): Dynamisches IT-Management. So steigern Sie die Agilität, Flexibilität und Innovationskraft Ihrer IT. Düsseldorf : Symposion Publishing, 2011, S. 289-310. - ISBN 978-3-86329-431-1.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Zwischen Kundenindividualität und Standardisierung – Konzeptvorschlag und Datenstruktur eines IT-Produktmodells. In: Thomas, Oliver (Hrsg.) ; Nuettgens, Markus (Hrsg.): Dienstleistungsmodellierung : Springer, 2010.
   
Vogedes, Alexander ; Ebert, Nico ; Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Leistungsmodellierung als Voraussetzung für Produktionsplanung und -steuerung (PPS) für die Bereitstellung von IT-Services. In: Thomas, Oliver (Hrsg.) ; Nuettgens, Markus (Hrsg.): Dienstleistungsmodellierung : Springer, 2010.
   
Uebernickel, Falk ; Zarnekow, Ruediger ; Scheeg, Jochen: Cost Controlling in IT Services. In: Ebert, C. (Hrsg.) ; Dumke, R. (Hrsg.): Software Measurement : Springer, 2007. - ISBN 978-3-540-71648-8.
   
Uebernickel, Falk ; Brenner, Walter ; Scheeg, Jochen ; Zarnekow, Ruediger: Produkt- und Dienstleistungscontrolling einführen. In: Bernhard, M. G. (Hrsg.) ; Blomer, R. (Hrsg.) ; Mann, H. (Hrsg.): Management von IT-Services. Düsseldorf : symposion, 2007. - ISBN 3-936608-63-6.
   
Uebernickel, Falk ; Scheeg, Jochen ; Zarnekow, Ruediger ; Brenner, Walter: IT-Produkt- und Dienstleistungscontrolling einführen. In: Blomer, Roland (Hrsg.) ; Mann, Hartmut (Hrsg.) ; Bernhard, Martin (Hrsg.): Praktisches IT-Management - Controlling, Kennzahlensysteme, Konzepte : Symposion Publishing, 2006, S. 369-391. - ISBN 3-936608-82-2.
   
Konferenzpapier
Eck, Alexander ; Uebernickel, Falk ; Brenner, Walter: Fit for Continuous Integration: How Organizations Assimilate an Agile Practice. In: Proceedings of the Twentieth Americas Conference on Information Systems (AMCIS), 2014. - Americas Conference on Information Systems (AMCIS) 2014. - Savannah, Georgia, USA.
   
Zelt, Saskia ; Wulf, Jochen ; Neff, Alexander Andreas ; Uebernickel, Falk ; Brenner, Walter: Succeeding in Application Services Outsourcing Strategies – A Contingency Perspective. In: Proceedings of the 22nd European Conference on Information Systems (ECIS), 2014. - European Conference on Information Systems (ECIS). - Tel Aviv, Israel, forthcoming.
   
Zelt, Saskia ; Wulf, Jochen ; Uebernickel, Falk ; Brenner, Walter: Application Services Outsourcing in the Banking Industry – Current Strategies and Challenges. In: Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI) 2014, 2014. - Multikonferenz Wirtschaftsinformatik (MKWI). - Paderborn, Germany.
   
Zelt, Saskia ; Neff, Alexander Andreas ; Wulf, Jochen ; Uebernickel, Falk ; Brenner, Walter: Towards an Application Life-Cycle Approach for Selective Outsourcing. In: Proceedings of the 47th Hawaii International Conference on System Sciences : IEEE Computer Society, 2014. - Hawaii International Conference on System Sciences (HICSS). - Big Island, Hawaii, USA.
   
Neff, Alexander Andreas ; Schosser, Maximilian ; Zelt, Saskia ; Uebernickel, Falk ; Brenner, Walter: Explicating Performance Impacts of IT Governance and Data Governance in Multi-Business Organisations. In: Proceeding of the 24th Australasian Conference on Information Systems (ACIS), 2013. - Australasian Conference on Information Systems (ACIS). - Melbourne, Australia.
   
Zelt, Saskia ; Neff, Alexander Andreas ; Wulf, Jochen ; Uebernickel, Falk ; Brenner, Walter: The Role of Application Portfolio Management in Application Services Outsourcing: Explicating Variations in Application Portfolio Management among Outsourcing Gestalts. In: Proceeding of the 24th Australasian Conference on Information Systems (ACIS), 2013. - Australasian Conference on Information Systems (ACIS). - Melbourne, Australia.
   
Zelt, Saskia ; Uebernickel, Falk ; Brenner, Walter: Managing Global IT Delivery Networks: A Literature Review from the Supplier’s Perspective. In: Proceedings of the 46th Hawaii International Conference on System Sciences : IEEE Computer Society, 2013. - Hawaii International Conference on System Sciences (HICSS). - Maui, Hawaii.
   
Neff, Alexander Andreas ; Dreier, Stefanie ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: The Influence of IT Governance on Service Processes in Multi-Business Manufacturing Enterprises: Performance Impacts from Structures, Processes, and Relational Mechanisms. In: Proceedings of the 19th Americas Conference on Information Systems (AMCIS), 2013. - Americas Conference on Information Systems (AMCIS) 2013. - Chicago, Illinois, USA.
   
Neff, Alexander Andreas ; Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry. In: Proceedings of the 19th Americas Conference on Information Systems (AMCIS), 2013. - Americas Conference on Information Systems (AMCIS) 2013. - Chicago, Illinois, USA.
   
Zelt, Saskia ; Wulf, Jochen ; Uebernickel, Falk ; Brenner, Walter: The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing. In: Proceedings of the 19th Americas Conference on Information Systems (AMCIS), 2013. - Americas Conference on Information Systems (AMCIS) 2013. - Chicago, Illinois, USA.
   
Vetterli, Christophe ; Brenner, Walter ; Uebernickel, Falk: A Design Thinking Role Model Enables Creativity in IT: Case of the Financial Industry. In: Proceedings of the 2013 International Conference on Information Resources Management : AIS, 2013. - 2013 International Conference on Information Resources Management. - Natal, Brazil, S. 12.
   
Neff, Alexander Andreas ; Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: Developing a Maturity Model for Product-Service Systems in Manufacturing Enterprises. In: Proceedings of the 17th Pacific Asia Conference on Information Systems (PACIS), 2013. - Pacific Asia Conference on Information Systems (PACIS) 2013. - Jeju Island, Korea.
   
Neff, Alexander Andreas ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: Information Systems in the Industrial Service Business: Analyzing Unaddressed Requirements in a Multiple Case Study. In: Proceedings of the International Conference on Information Resources Management (CONF-IRM) 2013, 2013. - International Conference on Information Resources Management (CONF-IRM) 2013. - Natal, Brazil.
   
Neff, Alexander Andreas ; Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: IT Governance in Multi-Business Organizations: Performance Impacts and Levers from Processes, Structures, and Relational Mechanisms. In: Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS) : IEEE Computer Society, 2013. - Hawaii International Conference on System Sciences (HICSS). - Maui, Hawaii, USA, S. 4464-4473.
   
Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: IT Evaluation in Business Groups: A Maturity Model. In: Proceedings of the 28th Annual ACM Symposium on Applied Computing, 2013. - Annual ACM Symposium on Applied Computing (SAC 2013). - Coimbra, Portugal.
   
Neff, Alexander Andreas ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: The Influence of Information Technology on Industrial Services in the Manufacturing Industry – A Literature Review and Future Research Directions. In: Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS), 2012. - Pacific Asia Conference on Information Systems (PACIS) 2012. - Ho Chi Minh City, Vietnam.
   
Vetterli, Christophe ; Brenner, Walter ; Uebernickel, Falk: A Reference-Metamodel for Embedded Design Thinking in the Information Technology context. In: Proceedings of the 1st d.confestival at the Hasso-Plattner-Institute, 2012. - d.confestival. - Potsdam, S. 7.
   
Vetterli, Christophe ; Hoffmann, Friederike ; Brenner, Walter ; Eppler, Martin J. ; Uebernickel, Falk: Designing Innovation: Prototypes and Team Performance in Design Thinking. In: Proceedings of the 23rd International Society of Professional Innovation Management, 2012. - International Society of Professional Innovation Management XXIII. - Barcelona, S. 1-11.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: Global IT Multisourcing: Objectives, Challenges and Requirements in Multinational Insurance Companies. In: Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS), 2012. - Pacific Asia Conference on Information Systems (PACIS) 2012. - Ho Chi Minh City, Vietnam.
   
Györy, Andreas ; Brenner, Walter ; Uebernickel, Falk: Finding the Right Balanced Scorecard for Business-Driven IT Management - A Literature Review. In: Proceedings of the 45th Hawaii International Conference on System Sciences, 2012. - Hawaii International Conference on System Sciences (HICSS). - Maui, Hawaii.
   
Györy, Andreas ; Cleven, Anne ; Uebernickel, Falk ; Brenner, Walter: Exploring The Shadows: IT Governance Approaches To User-Driven Innovation. In: Proceedings of the 20th European Conference On Information Systems, 2012. - 20Th European Conference On Information Systems. - Barcelona, Spain.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: IT Multisourcing in International Insurance Companies. In: Proceedings of 18th Americas Conference on Information Systems (AMCIS) 2012, 2012. - Americas Conference on Information Systems (AMCIS) 2012. - Seattle, USA.
   
Herz, Thomas Philipp ; Hamel, Florian ; Schoeni, Manuel Joerg ; Uebernickel, Falk ; Brenner, Walter: Comparing IT Supplier Selection Criteria in Single- Versus Multi-Sourcing Constellations: An Empirical Study. In: Proceedings of 18th Americas Conference on Information Systems (AMCIS) 2012, 2012. - Americas Conference on Information Systems (AMCIS) 2012. - Seattle, USA.
   
Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: Managing costs and performance of IT in business groups: Towards a performance measurement model for global insurance business groups. In: Proceedings of 18th Americas Conference on Information Systems (AMCIS) 2012, 2012. - Americas Conference on Information Systems (AMCIS) 2012. - Seattle, USA.
   
Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: Facilitating the Performance of IT Evaluation in Business Groups: Towards a Maturity Model. In: Proceedings of 18th Americas Conference on Information Systems (AMCIS) 2012, 2012. - Americas Conference on Information Systems (AMCIS) 2012. - Seattle, USA.
   
Vetterli, Christophe ; Hoffmann, Friederike ; Brenner, Walter ; Eppler, Martin J. ; Uebernickel, Falk: Assessing Prototypes and Team Performance in Design Thinking Innovation Projects. In. Brüssel : European School of Management, 2012. - 12th EURAM 2012 European School of Management, Paper 18881. - Rotterdam, S. 33.
   
Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: Towards a Better Understanding of IT Cost Drivers of Asset Management Companies. In: Proceedings of Conference on Information Resources Management (Conf-IRM) 2012, 2012. - Conference on Information Resources Management (Conf-IRM) 2012. - Vienna.
   
Dudek, Sebastian ; Uebernickel, Falk ; Brenner, Walter: Beherrschung von Vielfalt bei IT-Dienstleistungen: Adaption und Einsatz der Variantenkonfiguration. In: Multikonferenz der Wirschaftsinformatik MKWI 2012, 2012. - Multikonferenz der Wirschaftsinformatik MKWI 2012. - Braunschweig.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: IT Governance Mechanisms in Multisourcing – a Business Group Perspective. In: Proceedings of the 45th Hawai'i International Conference on System Sciences : IEEE Computer Society, 2012. - Hawai'i International Conference on System Sciences (HICSS). - Maui, Hawai'i, S. 5033-5042.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: Towards a Multisourcing Maturity Model as an Instrument of IT Governance at a Multinational Enterprise. In: Proceedings of the 44th Hawaii International Conference on System Sciences (HICSS), 2011. - Hawaii International Conference on System Sciences (HICSS).
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: Entwicklung eines Reifegradmodells zur Steuerung einer Multisourcing-Initiative auf Konzern-Ebene. In: Proceedings of the 10th International Conference on Wirtschaftsinformatik, 2011. - 10th International Conference on Wirtschaftsinformatik. - Zürich, Switzerland.
   
Dudek, Sebastian ; Uebernickel, Falk ; Brenner, Walter: Variant configuration for IT-services and its impact on the service request fulfillment process. In: Research in Progress - 18th Americas Conference on Information Systems, 2011. - 18th Americas Conference on Information Systems. - Detroit.
   
Dudek, Sebastian ; Uebernickel, Falk ; Brenner, Walter: Towards computer aided IT service engineering. In: 6th Mediterranean Conference on Information Systems (MCIS 2011), 2011. - Cyprus.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: Managing and Monitoring IT Application Development and Maintenance Suppliers in a Multisourcing Context. In: Proceedings of the 6th Mediterranean Conference on Information Systems (MCIS), 2011. - Mediterranean Conference on Information Systems (MCIS). - Cypres.
   
Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: Managing Costs and Performance of Information Technology in a Group Context – Current Challenges for Multinational Enterprises. In: Proceedings of European Conference on Information Management and Evaluation (ECIME) 2011, 2011. - European Conference on Information Management and Evaluation (ECIME) 2011. - Como, Italy.
   
Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: Management of IT Costs and Performance in Business Groups: Analysis of Unaddressed Requirements. In: Proceedings of Pacific Asia Conference on Information Systems (PACIS) 2011, 2011. - Pacific Asia Conference on Information Systems (PACIS) 2011. - Brisbane, Australia.
   
Dudek, Sebastian ; Uebernickel, Falk ; Brenner, Walter: Explicating technological and organizational interfaces of modular IT service components to support the process of IT service composition. In: First International Workshop on Advances in IT Service Process Engineering, 2011. - Fifth International Conference on Digital Society. - Guadeloupe.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Customizing IT Service Agreements as a Self Service by means of Productized Service Propositions. In: Proceedings of the Hawaii International Conference on System Sciences (HICSS-44), 2011. - Hawaii International Conference on System Sciences. - Kauai, Hawaii.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Reuse-Mechanisms for Mass Customizing IT-Service Engagements. In: Proceedings of the Sixteenth Americas Conference on Information Systems. Lima, Peru, 2010. - Sixteenth Americas Conference on Information Systems. - Lima, Peru.
   
Schindlholzer, Bernhard ; Uebernickel, Falk ; Brenner, Walter: Management of Service Innovation Projects: A Case Study from a German Financial Services Provider. In: Proceedings of 16th Americas Conference on Information Systems (AMCIS), 2010. - Americas Conference on Information Systems. - Lima, Peru.
   
Schindlholzer, Bernhard ; Uebernickel, Falk ; Brenner, Walter: Management of Service Innovation Projects: A Case Study from a German Financial Service Provider. In: Proceedings of the 2nd International Symposium on Services Science (ISSS), 2010. - International Symposium on Services Science (ISSS). - Leipzig.
   
Herz, Thomas Philipp ; Hamel, Florian ; Uebernickel, Falk ; Brenner, Walter: Deriving a Research Agenda for the Management of Multisourcing Relationships Based on a Literature Review. In: Proceedings of the 16th Americas Conference on Information Systems (AMCIS) 2010, 2010. - Americas Conference on Information Systems (AMCIS) 2010. - Lima, Peru.
   
Hamel, Florian ; Herz, Thomas Philipp ; Uebernickel, Falk ; Brenner, Walter: State of the art: Managing costs and performance of Information Technology. In: Proceedings of the 16th Americas Conference on Information Systems (AMCIS) 2010, 2010. - Americas Conference on Information Systems (AMCIS) 2010. - Lima, Peru.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Aligning IT-service propositions to changing business requirements in ongoing service-systems. In: Proceedings of the Sixteenth Americas Conference on Information Systems. Lima, Peru, 2010. - Sixteenth Americas Conference on Information Systems. - Lima, Peru.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Zwischen Kundenindividualität und Standardisierung – Konzeptvorschlag und Datenstruktur eines IT-Produktmodells. In: Dienstleistungsmodellierung 2010, 2010. - Modellierung 2010. - Klagenfurt, Österreich.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Mass Customizing IT Service Agreements. In: Proc. 18th European Conference on Information Systems (ECIS 2010), 2010. - 18th European Conference on Information Systems (ECIS 2010). - Pretoria, South Africa.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Managing the Current Customization of Process Related IT-Services. In: Proceedings of the Hawaii International Conference on System Sciences (HICSS-43), 2010. - Hawaii International Conference on System Sciences. - Kauai, Hawaii.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Success Factors in IT-Projects to Provide Customer Value Propositions. In: Proceedings of the 20th Australasian Conference on Information Systems (ACIS 2009) : Monash University, 2009. - 20th Australasian Conference on Information Systems (ACIS 2009). - Melbourne, Australia.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: Kundenorientierung in der IT-Service-Produktisierung – ein Datenmodell zur Leistungsbeschreibung. In: Informatik 2009 - 39. Jahrestagung der Gesellschaft für Informatik e.V. (GI), 2009. - Informatik. - Lübeck.
   
Brocke, Henrik Finn ; Uebernickel, Falk ; Brenner, Walter: How to provide the desirable business outcome in international IT-projects - a cross-case analysis. In: Proceedings of the Fifteenth Americas Conference on Information Systems, 2009. - Fifteenth Americas Conference on Information Systems. - San Francisco.
   
Schulz, Veit ; Hochstein, Axel ; Uebernickel, Falk ; Brenner, Walter: Definition and Classification of IT-Shared-Service-Center. In: Proceedings of the 15th Americas Conference on Information Systems (AMCIS), 2009. - AMCIS 2009. - San Francisco.
   
Dudek, Sebastian ; Uebernickel, Falk ; Brenner, Walter: Challenges in IT supply chain management. In: Proceedings of the Fifteenth Americas Conference on Information Systems, 2009. - Fifteenth Americas Conference on Information Systems. - San Francisco.
   
Schulz, Veit ; Hochstein, Axel ; Uebernickel, Falk ; Brenner, Walter: A Classification of Shared Service Centers: Insights from the IT Service Industry. In: Proceedings of the 13th Pacific Asia Conference on Information Systems (PACIS), 2009. - PACIS 2009. - Hyderabad.
   
Ebert, Nico ; Vogedes, Alexander ; Uebernickel, Falk: Produktionsplanung und -steuerung der IT-Service-Provisionierung. In: 9. Internationale Tagung Wirtschaftsinformatik (akzeptiert). Wien, 2009. - 9. Internationale Tagung Wirtschaftsinformatik. - Wien.
   
Brocke, Henrik Finn ; Hau, Thorsten ; Vogedes, Alexander ; Schindlholzer, Bernhard ; Uebernickel, Falk ; Brenner, Walter: Design Rules for User-Oriented IT Service Descriptions. In: Proceedings of the Hawaii International Conference on System Sciences (HICSS-42), 2009. - Hawaii International Conference on System Sciences. - Hawaii.
   
Ebert, Nico ; Vogedes, Alexander ; Hau, Thorsten ; Uebernickel, Falk ; Brenner, Walter: Potenziale der Produktionsplanung und –steuerung bei IT-Dienstleistern. In: 10. Paderborner Frühjahrstagung : Universität Paderborn, 2008. - 10. Paderborner Frühjahrstagung. - Paderborn.
   
Ebert, Nico ; Vogedes, Alexander ; Uebernickel, Falk ; Brenner, Walter: Production Planning for IT-Service Providers: an ERP-based concept. In: Proceedings of the Nineteenth Australasian Conference on Information Systems (ACIS 2008) : University of Canterbury, 2008. - 19th Australasian Conference on Information Systems (ACIS). - Keystone, CO.
   
Schulz, Veit ; Uebernickel, Falk ; Brenner, Walter: Erfolgsmessgrössen bei IT Shared Service Organisationen. 2008. - Multikonferenz Wirtschaftsinformatik 2008. - München.
   
Ebert, Nico ; Uebernickel, Falk ; Hochstein, Axel ; Brenner, Walter: A Service Model for the Development of Management Systems for IT-enabled Services. In: Proceedings of the Thirteenth Americas Conference on Information Systems (AMCIS 2007) : Association of Information Systems (AIS), 2007. - Thirteenth Americas Conference on Information Systems (AMCIS 2007). - Keystone, CO.
   
Uebernickel, Falk ; Bravo-Sànchez, Carlos ; Zarnekow, Ruediger ; Brenner, Walter: Eine Vorgehensmethodik zum IT-Produktengineering. In: Lehner, Franz (Hrsg.) ; Noesekabel, Holger (Hrsg.) ; Kleinschmidt, Peter (Hrsg.): Multikonferenz für Wirtschaftsinformatik 2006. Berlin : GITO-Verlag, 2006. - Multikonferenz für Wirtschaftsinformatik 2006, 2. - Passau, S. 199-210. - ISBN 3-936771-61-8.
   
Hochstein, Axel ; Uebernickel, Falk ; Brenner, Walter: Operations Management in IS: Using the SCOR-Model to Source, Make and Deliver IS Services. In: Proceedings of the Twelfth Americas Conference on Information Systems, 2006. - Twelfth Americas Conference on Information Systems. - Acapulco, Mexico.
   
 
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