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Affective Mechanisms Linking Dysfunctional Behavior to Performance in Work Teams: A Moderated Mediation Study

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abstract The present study examines the association between dysfunctional team behavior and team performance. Data included measures of teams' dysfunctional behavior and negative affective tone as well as supervisors' ratings of teams' (nonverbal) negative emotional expressivity and performance. Utilizing a field sample of 61 work teams, the authors tested the proposed relationships with robust data analytic techniques. Results were consistent with the hypothesized conceptual scheme, in that negative team affective tone mediated the relationship between dysfunctional team behavior and performance when teams' nonverbal negative expressivity was high but not when nonverbal expressivity was low. On the basis of the findings, the authors conclude that the connection between dysfunctional behavior and performance in team situations is more complex than was previously believed--thereby yielding a pattern of moderated mediation. In sum, the findings demonstrated that team members' collective emotions and emotional processing represent key mechanisms in determining how dysfunctional team behavior is associated with team performance.
   
type journal paper
   
keywords
   
language English
kind of paper journal article
date of appearance 9-2008
journal Journal of Applied Psychology
publisher American Psychological Association (Washington, DC)
ISSN 0021-9010
ISSN (online) 1939-1854
volume of journal 93
number of issue 5
page(s) 945-958
review double-blind review
   
citation Cole, M., Walter, F., & Bruch, H. (2008). Affective Mechanisms Linking Dysfunctional Behavior to Performance in Work Teams: A Moderated Mediation Study. Journal of Applied Psychology, 93(5), 945-958.