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The workplace social exchange network: A multi-level, conceptual examination

Michael Cole, William S. Schaninger JR. & Stanley G. Harris

abstract In this article, the authors present a framework (the Workplace Social Exchange Network) that draws from multiple streams of social exchange research. The authors attempt to provide an integrative, cross-level theory for understanding the diverse social exchanges that occur in the work-place. Within the workplace, there are a number of social exchanges that may take place between an individual and (a) the organization, (b) their supervisor, and (c) their work group. Surprisingly, researchers have overlooked the influence of social exchanges between employees and their work groups. To the authors’ knowledge, this is the first article that collectively discusses the influences and interactions between the three predominate social exchange domains. In addition, the authors provide testable propositions that specify relationships between domains of exchange relationships, moderating organizational factors, and employee outcomes.
   
type journal paper
   
keywords
   
language English
kind of paper journal article
date of appearance 1-3-2002
journal Group and Organization Management
publisher Sage Publ. (Newbury Park, Calif.)
ISSN 1059-6011
ISSN (online) 1552-3993
DOI 10.1177/1059601102027001008
volume of journal 27
number of issue 1
page(s) 142-167
review double-blind review
   
citation Cole, M., Schaninger JR., W. S., & Harris, S. G. (2002). The workplace social exchange network: A multi-level, conceptual examination. Group and Organization Management, 27(1), 142-167, DOI:10.1177/1059601102027001008.