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Crowd innovation : The role of uncertainty for opening up the innovation process in the public sector

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abstract Innovations are complex processes that can be created internally, caused externally or generated collectively with stakeholders. Integrating crowdsourcing and open innovation and supported by Web 2.0 technologies, a new innovation practice, crowd innovation, has emerged. In this paper, we illustrate empirically the practice of crowd innovation and discuss institutional obstacles, which exist for implementing crowd innovation in the public sector. Referring to the normative mode of publicness we argue that a lack of discretionary power due to unfavorable positions and insufficient political and managerial support causes uncertainty and inhibits public managers to implement crowd innovation.
   
type conference paper (English)
   
keywords innovation process, publicness, Web 2.0, crowd innovation
   
project Forschungsprogramm: Innovative Public Managing
name of conference IRSPM 15 2011 (Dublin)
date of conference 11-4-2011
title of proceedings Value, Innovation & Partnership
page(s) 19
publisher IRSPM International Research Society for Public Management
review external review
   
citation Collm, A., & Schedler, K. (2011). Crowd innovation: The role of uncertainty for opening up the innovation process in the public sector. In Value, Innovation & Partnership, pp.19: IRSPM International Research Society for Public Management.