Now showing 1 - 3 of 3
  • Publication
    Gamifying Online Training in Management Education to Support Emotional Engagement and Problem-solving Skills
    ( 2022-09-28)
    Schöbel, Sofia
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    Online training to improve problem-solving skills has become increasingly important in management learning. In online environments, learners take a more active role which can lead to stressful situations and decreased motivation. Gamification can be applied to support learner motivation and emotionally boost engagement by using game-like elements in a non-game context. However, using gamification does not necessarily result in supporting positive learning outcomes. Our analysis sheds light on these aspects and evaluates the effects of points and badges on engagement and problem-solving outcomes. We used an experimental approach with a fully randomized pre-test/post-test design of a gamified online management training program with 68 participants. The results demonstrate that points and badges do not directly improve problem-solving skills but are mediated by emotional engagement to positively influence problem-solving skills. Additionally, satisfaction with the gamification learning process positively relates to emotional engagement. Thus, when creating online training programs, it is essential to consider how to engage students and to think about the design of the learning environment. By identifying the limitations of gamification elements, the study’s results can provide educators with information about the design implications of online training programs for management learning.
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  • Publication
    Level-Up your Learning - Introducing a Framework for Gamified Educational Conversational Agents
    ( 2022-02-21)
    Benner, Dennis
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    Schöbel, Sofia
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    Süess, Christoph
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    Baechle, Vera
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    Driven by circumstances like the global pandemic many learners and educators realize the importance and value of self-regulated digital learning. To better support self-regulated learning, conversational agents have become more relevant. Conversational agents can act as tutor or as learning mate for learners. Although conversational agents have potential to better support self-regulated learning processes, challenges exist requiring implications about how to make these interactions more engaging and supportive. This study discusses the value of gamified conversational learning chatbots that use game elements to engage learners to guide researchers and practitioners to design conversational agents that effectively motivate learners and provide self-regulated learning at the same time. Therefore, we propose a systematically developed framework for gamifying educational conversational agents and contribute to theory by consolidating several theories about games, digital learning, and conversational agents and support practitioners by providing implications about what to care about when gamifying conversational agents
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  • Publication
    It is only for your own good, or is it? Ethical Considerations for Designing Ethically Conscious Persuasive Information Systems
    (Association for Information Systems, 2021-08-13)
    Benner, Dennis
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    Schöbel, Sofia
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    Persuasive designs, including gamification and digital nudging, have become well renowned during the last years and have been implemented successfully across different sectors including education, e-health, e-governance, e-finance and general information systems. In this regard, persuasive design can support desirable changes in attitude and behavior of users in order to achieve their own goals. However, such persuasive influence on individuals raises ethical questions as persuasive designs can impair the autonomy of users or persuade the user towards goals of a third party and hence lead to unethical decision-making processes. In human-computer interaction this is especially significant with the advent of advanced artificial intelligence that can emulate human behavior and thus bring new dynamics into play. Therefore, we conduct a systematic literature analysis with the goal to compile an overview of ethical considerations for persuasive system design, derive potential guidelines for ethical persuasive designs and shed light on potential research gaps.
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