Andreas Janson
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Janson
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Andreas
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andreas.janson@unisg.ch
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+41 71 224 2592
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  • Publication
    How to Achieve Ethical Persuasive Design: A Review and Theoretical Propositions for Information Systems
    ( 2022-12-29)
    Benner, Dennis
    ;
    Schöbel, Sofia
    ;
    Janson, Andreas
    ;
    Leimeister, Jan Marco
    Persuasive system design (PSD) is an umbrella term for designs in information systems (IS) that can influence people’s attitude, behavior, or decision making for better or for worse. On the one hand, PSD can improve users’ engagement and motivation to change their attitude, behavior, or decision making in a favorable way, which can help them achieve a desired outcome and, thus, improve their wellbeing. On the other hand, PSD misuse can lead to unethical and undesirable outcomes, such as disclosing unnecessary information or agreeing to terms that do not favor users, which, in turn, can negatively impact their wellbeing. These powerful persuasive designs can involve concepts such as gamification, gamblification, and digital nudging, which all have become prominent in recent years and have been implemented successfully across different sectors, such as education, e-health, e-governance, e-finance, and digital privacy contexts. However, such persuasive influence on individuals raises ethical questions as PSD can impair users’ autonomy or persuade them towards a third party’s goals and, hence, lead to unethical decision-making processes and outcomes. In human-computer interaction, recent advances in artificial intelligence have made this topic particularly significant. These novel technologies allow one to influence the decisions that users make, to gather data, and to profile and persuade users into unethical outcomes. These unethical outcomes can lead to psychological and emotional damage to users. To understand the role that ethics play in persuasive system design, we conducted an exhaustive systematic literature analysis and 20 interviews to overview ethical considerations for persuasive system design. Furthermore, we derive potential propositions for more ethical PSD and shed light on potential research gaps.
    Type: journal article
    Journal: AIS Transactions on Human-Computer Interaction (THCI)
    Volume: 14
    Issue: 4
    DOI: 10.17705/1thci.00179
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/107951
  • Publication
    Type: journal article
    Journal: HMD Praxis der Wirtschaftsinformatik
    Volume: 58
    Issue: 6
    URL: https://link.springer.com/article/10.1365%2Fs40702-021-00798-w
    DOI: 10.1365/s40702-021-00798-w
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/109831
  • Publication
    A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel
    ( 2020)
    Schöbel, Sofia
    ;
    Janson, Andreas
    ;
    Jahn, Katharina
    ;
    Kordyaka, Bastian
    ;
    Turetken, Ozgur
    ;
    Djafarova, Naza
    ;
    Saqr, Mohammad
    ;
    Wu, Dezhi
    ;
    Söllner, Matthias
    ;
    Adam, Martin
    ;
    Heiberg Gad, Povl
    ;
    Wesseloh, Henrik
    ;
    Leimeister, Jan Marco
    This report summarizes the discussion in a panel session on gamification designs at the 2019 European Conference on Information Systems in Stockholm, Sweden. The panel explores a research agenda for gamification design. The “what, why, and how” are considered to analyze the current state of the art of gamification research. An adapted defini-tion of gamification is presented as one outcome of the workshop to better describe what gamification is and what it can be used for. “Why” and “how” to employ gamification are discussed for different contexts. This can be used to gamify information systems, identity outcomes that are addressed by gamification concepts, and explore new ways of how to gamify. Overall, the panel presents new areas for future research and practice by identifying innovative ways to bring existing gamification concepts to a more impactful level.
    Type: journal article
    Journal: Communications of the Association for Information Systems
    Volume: 46
    Issue: 1
    DOI: 10.17705/1CAIS.04630
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/113103
    Scopus© Citations 37