Now showing 1 - 10 of 134
  • Publication
    Promoting the Quality of User Generated Ideas in Online Innovation Communities: A Knowledge Collaboration Perspective
    (Association for Information Systems, 2016-12-11)
    Ye, Jonathan
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    Breschneider, Ulrich
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    Goswami, Suparna
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    Krcmar, Helmut
    Enabled by Internet-based technologies, users are increasingly participating and collaborating in idea generation in online innovation communities. However, with the limited understanding of the phenomenon, few studies have investigated what determines the quality of ideas. This study aims at addressing the knowledge gap. We find that idea experimentation effort, i.e., the effort associated with creating the idea, and idea review, i.e., comments by other users, influence idea quality. Further, idea recombination, i.e. peer users participating in wiki-based edits, have a positive influence on idea Quality, in case idea experimentation effort was low, and a negative influence in case of high idea experimentation effort. These results contribute to idea generation, knowledge collaboration, and user generated content literature by investigating the mechanisms through which collaboration influences the quality of the collaborative outcome (i.e., idea quality) in online contexts for the first time. Advice for organizations running online innovation communities is provided.
  • Publication
    The Effects of Prediction Market Design and Price Elasticity on Trading Performance of Users : An Experimental Analysis
    (Cornell University Library, 2012-04-18) ;
    Riedl, Christoph
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    Köroglu, Orhan
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    Krcmar, Helmut
    We employ a 2x3 factorial experiment to study two central factors in the design of prediction markets (PMs) for idea evaluation: the overall design of the PM, and the elasticity of market prices set by a market maker. The results show that 'multi-market designs' on which each contract is traded on a separate PM lead to significantly higher trading performance than 'single-markets' that handle all contracts one on PM. Price elasticity has no direct effect on trading performance, but a significant interaction effect with market design implies that the performance difference between the market designs is highest in settings of moderate price elasticity. We contribute to the emerging research stream of PM design through an unprecedented experiment which compares current market designs.
  • Publication
    Using the IDEAL Software Process Improvement Model for the Implementation of Automotive SPICE
    (Conference Publishing Solutions, 2012-06-02)
    Klendauer, R.
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    Hoffmann, A.
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    Berkovich, Marina
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    Krcmar, Helmut
    Most suppliers in the automotive industry are facing the challenge of implementing Automotive SPICE, a domain-specific model of ISO/IEC 15504, which was first published in 2005. Original equipment manufacturers have increasingly requested SPICE certifications from their suppliers in order to effectively evaluate the development processes and identify reliable partners. To support organizations in their software process improvement effort, the Software Engineering Institute (SEI) developed the IDEAL model. This guide is, however, influenced by the SEI's work on CMM and based on the experiences with very large organizations. The goal of this paper is to examine the suitability of the IDEAL model for the implementation of Automotive SPICE at a medium-sized R&D department. Preliminary results from an action research study at a global systems engineering company are discussed. The data indicate that adjustments are especially needed with regard to the factors participation and communication. Also, informal networks between companies, early decision-making and usability are shown to play an important role and might be added to the model.
    Scopus© Citations 3
  • Publication
    Market Engineering for Electronic Health Services
    (IEEE, 2012-01-04) ;
    Dünnebeil, Sebastian
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    Sunyaev, Ali
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    Krcmar, Helmut
    Various studies have proven the positive impact of ehealth solutions on treatment success and health care spending. Utilization of e-health is therefore urgently recommended by German health authorities. However, the diffusion of such technologies is currently very low, despite the availability of the underlying technology. A market failure is a likely reason for the unsatisfying situation, as there are currently hardly regular business models for electronic health services. This paper conducts a case study on telemonitoring, which has significant positive impact on patients with chronic heart failure, to illustrate a market engineering approach for e-health applications. The introduced case study is located in a southern German region, where health insurances and a physician network want to establish a telemonitoring solution. We investigate the socioeconomic, technical and legal environment in order to derive a transaction object and build a transaction service. Patients will transfer vital parameters to physicians on a daily base. Caregivers observe patients' health status and compile quarterly reports for the e-health provider. The provider distributes the funds of the health insurances according to the compliance among the stakeholders and adjusts the model on an annual base according to the realized savings. The presented solution can be built upon the emerging German infrastructure for telemedicine and be extended to further regions later.
    Scopus© Citations 2
  • Publication
    Collaboration and the Quality of User Generated Ideas in Online Innovation Communities
    (Academy of Management, 2012-08-07)
    Ye, Hua
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    Kanhanhalli, Atreyi
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    Huber, Michael
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    Bretschneider, Ulrich
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    Goswami, Suparna
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    Krcmar, Helmut
    Enabled by Internet-based technologies, users are increasingly participating and collaborating in idea generation in online innovation communities. Beyond increasing the quantity of ideas contributed by users, firms are looking to obtain innovation ideas of better quality. However, with the limited understanding of the phenomenon, few studies have focused on investigating what determines the quality of collaboratively generated user ideas in online innovation communities. This study aims to address this knowledge gap by investigating the antecedents of the quality of user generated ideas from a knowledge collaboration perspective. Based on this perspective, we propose that idea creation effort, peer co- production, and peer feedback will directly and interactively influence the quality of user generated ideas. The model was tested with archival data from the SAPien’s innovation community as well as idea quality rating data from experts. The results reveal that idea creation effort and peer feedback affect the quality of user generated idea. Further, idea creation effort negatively moderates the relationship between peer co- production and the quality of user generated ideas.
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  • Publication
    Towards an Artifact Model for Requirements to IT-enabled Product Service Systems
    ( 2011-02-16)
    Berkovich, Marina
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    Esch, Sebastian
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    Mauro, Christian
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    Krcmar, Helmut
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    Bernstein, Abraham
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    Schwabe, Gerhard
    The development of IT-enabled product service systems (PSS) a combination of physical technological elements (products)and service elements poses various challenges because of their complexity and the involvement of multiple domains. Classical requirements engineering (RE) addresses these problems only insufficiently. This paper proposes an artifact model for the requirements to PSS, which helps in overcoming these problems. The results generated by RE or the development activities are called artifacts. The artifact model defines different types of artifacts and their interrelations. This provides a structure which facilitates the handling of a large number of requirements. The applicability of the presented artifact model is demonstrated in an example where the artifact model is applied to a real-life product. We show that the requirements can be modeled using the artifact model, and that common problems of RE can be avoided in this way.
  • Publication
    Analysis of Requirements Engineering Techniques for IT enabled Product-Service-Systems
    (IEEE Xplore, 2011-08-30)
    Berkovich, Marina
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    Hoffmann, Axel
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    Krcmar, Helmut
    Product service systems (PSS) are introduced by many companies to increase their differentiation and to provide integrated solutions to customers. PSS are integrated solutions consisting of physical products, software and services aiming at providing an individualized solution to a customer's problem. The specific attributes of PSS lead to specific requirements for requirements engineering (RE). The goal of this paper is to analyze to which degree the analysis techniques of software engineering are suitable for PSS. We therefore conducted a structured literature review of software engineering techniques. The criteria for assessing the suitability of the techniques were based on the characteristics of PSS and the task of RE in the development process of PSS. We analyzed five textbooks and 144 scientific articles and identified 27 groups of techniques. The result is that there are major gaps in techniques for RE for PSS. Two of ten criteria are not satisfied by any technique. Moreover, for the majority of tasks of RE multiple techniques have to be combined for satisfying the criteria. In summary, the literature review shows that the techniques of software engineering are largely not directly applicable to PSS.
    Scopus© Citations 5
  • Publication
    Towards Cycle-Oriented Requirements Engineering
    ( 2011-02-16)
    Berkovich, Marina
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    Mauro, Christian
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    Weyde, Felix
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    Krcmar, Helmut
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    Bernstein, Abraham
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    Schwabe, Gerhard
    Product Service Systems (PSS) – a combination of software, hardware and service elements – are an emerging trend on the market. Their development encounters different difficulties, amongst them the existence of dynamic cyclic interdependencies. These cycles make the challenging requirements engineering (RE) for PSS even more complicated. Up to now there is no integrated RE approach for PSS. An important step in developing such an approach is to understand the effects of cycles on RE. In this paper the cycles and their causes are analyzed by an industrial case study, a literature review, and by expert interviews. The contribution of this paper is twofold. First, a detailed explanation of cycles’ causes emerging in the development and RE of PSS is given and the effects of the resulting cycles on RE are elaborated. Second, a list of requirements to RE for PSS is derived, which describes how the cycles can be managed adequately.