Title
Prof. Dr.
Last Name
Schedler
First name
Kuno
Email
kuno.schedler@unisg.ch
ORCID
Phone
+41 71 224 2177
Homepage
Google Scholar
1 - 10 of 153
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PublicationGovernment-university collaboration on smart city and smart government projects: What are the success factors?( 2024-01)
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PublicationISPRM Discussion Paper: Proposing a conceptual description of health-related rehabilitation services(Foundation of Rehabilitation Information, 2014-01-11)
Scopus© Citations 47 -
PublicationStrategies for Introducing Organizational Innovation to Public Service OrganizationsAs social systems, organizations need to ensure connectivity between established and deviant communication streams to accomplish organizational innovation. This article explores elements and systemic strategies of connectivity formation for the introduction of an organizational innovation such as the concept of crowd innovation in the public sector. For public administrations, crowd innovation represents an organizational innovation since it implies broad participation and the integration of external ideas, and thus often opposes prevalent organizational structures. Our findings contribute to the knowledge on systemic innovation management and suggest that public managers can enhance connectivity formation by addressing semantics, routines, practices, roles, and redundancies.Type:Journal:Volume:Issue:
Scopus© Citations 23 -
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PublicationCustomer orientation in electronic government: Motives and effectsElectronic government is attested to have the potential to shape public administrations to be more customer oriented. In order to be customer oriented, municipalities need knowledge about customer needs. Which municipalities explore customer needs and what do they change is investigated using data of a nationwide survey about e-government in Switzerland. Results show big differences in exploring customer needs between municipalities. General characteristics of municipalities and support of administrative leaders and politicians can partly explain these differences. Customer orientation shows effects on the availability of usability features on Web sites and on the selection of topics, to which municipalities provide forms or transactions online.Type:Journal:Volume:Issue:
Scopus© Citations 84 -
PublicationIntroduction to a Symposium on Public GovernanceThe article presents an introduction to a symposium on public governance. The contributors to this symposium are participants in an expanding international network of researchers investigating such questions of public governance and public management using the theories, models, methods, and data of the social and behavioral sciences. The varied conceptions of public governance evident in recent literature may result from the fact that the public governance debate has emerged from a weakened position of the state.Type:Journal:Volume:Issue:
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PublicationRedesigning Political Governance: Reforms in Parliamentary Committees' Work in SwitzerlandIn the course of a major reform wave following the"new public management" as a model, Swiss parliaments at the state and local level have undergone a far-reaching change process. Most of the intellectual and preparatory work was done in specialized parliamentary committees. We found significant differences in the way parliamentary committees in Switzerland organized the specific contexts to change their governance systems, and these differences had a visible impact on the success of the reforms. Our data show that parliamentary committees' process designs were important to their functioning, especially in a change process. A constructive collaboration culture between the parliament and the cabinet was key to successful reforming of these two respective bodies.Type:Journal:Volume:Issue:
Scopus© Citations 3 -
PublicationE-Government : What Countries Do and Why: A European PerspectiveThis primarily descriptive contribution focuses on seven European countries. A heuristic e-government model is presented, which serves as a reference frame for structuring the information available from individual countries. In this examination, we assume that the differences between countries also have their roots in the motivational situation of the relevant political entities, as well as in the problem perception of the various governments. We have subjected the strategies communicated by the national government which results in a "motive barometer" for the soft factors behind e-government.Type:Journal:Volume:Issue:
Scopus© Citations 1 -
PublicationPerformance Measurement Challenges in Switzerland. Lessons from ImplementationThis article assesses recent reforms to implement performance budgeting at the national level in Switzerland with emphasis on the necessity for integrating the political dimension. The political context is Switzerland is described as a regulation-driven with fairly liberal but still detailed private and public law, and where the legal basis is the major subject of political influence. In practice, the law is the result of long-term politics while the budget reflects the short-term, actual value of tasks is determined by the legislators. Thereby, a systematic link between legal obligations and financial resources - such as is the case in U.S. programs - does not exist in the traditional form of political steering. In times of financial pressure, this can lead to laws that are not enacted due to a lack of resources. The article analyzes traditional budgeting and contrasts it with results-oriented public management and performance budgeting as manifest in the Swiss model.
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