Kuno Schedler
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Prof. Dr.
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Schedler
First name
Kuno
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kuno.schedler@unisg.ch
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+41 71 224 2177
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Publication

Do service models matter for ECAs and EXIMs?

2023-12-01 , Kuno Schedler , Andreas Klasen , berneunion

Based on their latest research, Kuno Schedler, Professor and Andreas Klasen, Visiting Professor at University of St Gallen, argue that ECAs and EXIMs may benefit from analysing and innovating their service models.

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Publication

Smartness-Narrative im Bodenseeraum: Evidenz aus einer vergleichenden Fallstudie mit drei Gemeinden

2022 , Frischknecht, Ruth , Gündüz, Ali Asker , Schedler, Kuno

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Publication

Corruption in Public Management

2022 , Mugellini, Giulia , Markwalder, Nora , Schedler, Kuno

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Publication

Travel of ideas in public management

2022 , Schedler, Kuno , Grand, Simon

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Process and quality management in public service organizations

2023 , Kuno Schedler , Utz Helmuth , Tony Bovaird , Elke Loeffler

Business process thinking and quality management found their way into public services, with a focus on customers, efficiency and performance improvement, from the 1980s onwards. In this chapter, we will show that both process and quality management offer many advantages, particularly in eliminating wasteful activities in public service organizations, helping to redesign processes so that they are more directly oriented to adding value to the organization's external customers, and improving the performance and impact of public administration.

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Publication

Digital Government

2022-08 , Guenduez, Ali Asker , Schedler, Kuno

Digital government comprises several initiatives and strategies for modernizing public administration in recent decades, all of which aim to exploit the potentials of new and innovative technologies, methods and approaches. There is very strong interest from both practitioners and academics, which has given rise to a wide range of terms and concepts. This chapter outlines the development of digital government along the main governance paradigms and describes the drivers and the goals being pursued. It outlines the barriers to implementation as well as the success factors, and concludes with a brief outlook.

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Publication

New Public Management

2022 , Schedler, Kuno

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Publication

Platforms for Public Value Creation

2022-08 , Casalini, Francesca , Schedler, Kuno

Despite in its infancy in public administration research, the concept of digital platforms for public value creation has leveraged three main streams of literature, namely e-government, collaborative innovation and governance, and network industries. Thanks to digital technologies, platforms provide an applicable framework for strategically enabling distributed innovation, governance, and co-creation of public services in a variety of fields, from smart cities to social services such as healthcare, education, and eldercare. Platforms for public value creation are found to have three main components: a technological architecture, a governance structure, and a community of users. Future research is needed to deepen our understanding of how platforms contribute to innovation processes and outcomes in government, as well as to address major challenges in terms of democratic accountability and platform competition.

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Publication

Public Value in Public Management

2022-08 , Meynhardt, Timo , Schedler, Kuno

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Publication

Rationalities in public management

2022 , Schedler, Kuno

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