Markus Schwaninger
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Prof. em. Dr.
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Schwaninger
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Markus
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markus.schwaninger@unisg.ch
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+41 71 224 2382
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  • Publication
    Efficiency Versus Effectiveness in Hospitals: A Dynamic Simulation Approach
    (Springer International, 2018)
    Schwaninger, Markus
    ;
    Klocker, Johann
    ;
    Borgonovi, Elio
    ;
    Anessi-Pessina, Eugenio
    ;
    Bianchi, Carmine
    Type: book section
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/101572
  • Publication
    Holistic System Design: The Oncology Carinthia Study
    (Wiley, 2018-01)
    Schwaninger, Markus
    ;
    Klocker, Johann
    ;
    García-Díaz, Cesar
    ;
    Olaya, Camilo
    Health‐care systems all over the world are facing a formidable challenge. The issue is providing an integral kind of care, with the patient at the centre, rather than technology or doctors. Our research question is: How must health‐care systems be designed to provide holistic, patient‐centred care, at excellent quality and bearable cost? The main topic of this chapter is organization. This is a transdisciplinary, socio‐technical undertaking with far‐reaching implications. Organizational innovation is needed, and it can yield better and more abundant fruits than mere technological creations can. The purpose of this chapter is to explore an exemplar of a long‐term process aimed at achieving a holistic system design. The case is from health care. We trace back the process by which a comprehensive oncological care system was built in the Austrian province of Carinthia, with Klagenfurt as its capital. The study covers a period of roughly 30 years, until 2015. It reports on strong successes, but also some downsides along the way. The chapter delivers several counterintuitive insights and powerful lessons for both practitioners and insights.
    Type: book section
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/100889
  • Publication
    Systemic Development of Health Organizations: An Integrative Systems Methodology
    (Springer International, 2017)
    Schwaninger, Markus
    ;
    Klocker, Johann
    ;
    Qudrat-Ullah, Hassan
    ;
    Tsasis, Peter
    Abstract The purpose of this paper is helping managers and leaders in healthcare develop viable organizations that deliver high-level services. Health organizations such as hospitals are exceedingly complex. Therefore, we use Integrative Systems Methodology, a framework designed especially as an enabler for coping with complexity. Within that framework, we combine quantitative and qualitative methods to describe and explain organizational phenomena evolving over time. Rather than a large survey, we use a real-life case study. A single-case setting has been chosen, to enable long-term and in-depth exploration. The case spans 30 years, covering the evolution of the oncological care system of Carinthia, which is a federal state of Austria. The contribution of the chapter is in providing deep insights. It lays open the structures underlying the viability of health organizations. The chapter also provides well-grounded advice for how to build a robust health organization in a context of complexity and change.
    Type: book section
    DOI: 10.1007/978-3-319-55774-8_4
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/103454
    Scopus© Citations 2
  • Publication
    Systemic Development of Health Organizations: An Integrative Systems Methodology
    (Springer International, 2017)
    Schwaninger, Markus
    ;
    Klocker, Johann
    ;
    Qudrat Ullah, Hassan
    ;
    Tsasis, Peter
    The purpose of this paper is helping managers and leaders in healthcare develop viable organizations that deliver high-level services. Health organizations such as hospitals are exceedingly complex. Therefore, we use Integrative Systems Methodology, a framework designed especially as an enabler for coping with complexity. Within that framework, we combine quantitative and qualitative methods to describe and explain organizational phenomena evolving over time. Rather than a large survey, we use a real-life case study. A single-case setting has been chosen, to enable long-term and in-depth exploration. The case spans 30 years, covering the evolution of the oncological care system of Carinthia, which is a federal state of Austria. The contribution of the chapter is in providing deep insights. It lays open the structures underlying the viability of health organizations. The chapter also provides well-grounded advice for how to build a robust health organization in a context of complexity and change.
    Type: book section
    DOI: 10.1007/978-3-319-55774-8_4
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/103455
    Scopus© Citations 2