Now showing 1 - 10 of 19
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  • Publication
    Transforming Insurances: Changing Fundamentally While Maintaining Trust
    (Business Transformation Academy (BTA), 2013-01-01) ;
    Tomic, Anton
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    The insurance industry is a rather traditional industry. Major transformation was not an important issue for decades. However, this is going to change now. Among the transformation drivers are a changing regulation, the financial crisis, changing customer perceptions and digitalization just to name a few. In this article we present results from explorative studies with industry experts and consultants. We discuss major challenges for insurance companies which are dealing with two very different markets, with a very special product and with IT innovation as a constant challenge. We outline types of transformation that we have encountered, like e.g. industrialization and standardization, outsourcing and acquisition. Finally, we sketch some fields where insurance companies need to engage in order to achieve transformation readiness, including reduction of complexity, governance, and incorporating appropriate human transformation resources.
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    Enterprise Architecture and Transformation: The Differences and the Synergy Potential of Enterprise Architecture and Business Transformation Management
    (Business Transformation Academy (BTA), 2012-09-01) ;
    Townson, Simon
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    Uhl, Axel
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    Noack, Joerg
    Due to their holistic approach and some common terminology, Enterprise Architecture Management (EAM) and Business Transformation Management (BTM) are two disciplines that need to be investigated in order to better understand their synergies, and to understand where each is best applied. This article aims at clarifying the relationship of EAM and BTM, as well as their respective methods. The article is based not only on the authors' discussion of the Enterprise Architecture and Business Transformation question, but on ten interviews with experts from science, consulting and industry practice, and on feedback provided by a sounding board of several SAP experts and managers. It was discussed with the experts who key users and stakeholders are, which problems need to be addressed, which goals are pursued, and the benefits and value added. The authors further investigated capabilities and competencies needed and how EAM and BTM are evolving.
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    Architectural Support of Enterprise Transformations: Insights from Corporate Practice
    (Universität Paderborn, 2014-02-26) ; ;
    Rothenberger, Marcus
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    Kundisch, Dennis
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    Suhl, Leena
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    Beckmann, Lars
    Enterprise architecture management (EAM) is considered to be a means to contribute to fundamental change (enterprise transformations) in organizations. Based on qualitative interview data, we investigate how EAM contributes to meeting the information needs of transformation managers during an enterprise transformation (ET). We identify the type of information EAM can provide to ET management. We further identify the activities conducted during ETs that foster information needs. Our results differentiate between information that EAM can provide, can partially provide, or cannot provide, to an ET effort.
  • Publication
    A Reference Model for the Information-Based Support of Enterprise Transformations
    (Springer, 2014-05-22) ; ; ;
    Tremblay, Monica Chiarini
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    VanderMeer, Debra
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    Rothenberger, Marcus
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    Gupta, Ashish
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    Yoon, Victoria
    Enterprises from time to time have to go through radical changes, oftentimes referred to as enterprise transformations (ETs). Depending on the type of ET that is conducted, different information requirements exist. In order to support ETs, a reference information model should therefore distinguish different ET types. Based on the empirical analysis of ETs that is used to determine four ET types with different information requirements, we construct such a reference model in the paper at hand. The application of the model is exemplified with the case of enterprise architecture management as an information provider.
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    Scopus© Citations 7
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    Understanding Coordination Support of Enterprise Architecture Management - Empirical Analysis and Implications for Practice
    (Association for Information Systems, 2013-08-15) ; ; ;
    Enterprise architecture management (EAM) is a means to guide the consistent evolution of business and IT artifacts from an enterprise-wide perspective. This paper aims at understanding the means by which EAM supports this coordination task. Informed by theory of coordination and based on empirical data (n=95) we group participating enterprises in different clusters: (1) non-coordinators, (2) dominators and (3) negotiators. We find that a similar awareness of opportunities exists in all three clusters, yet there are gaps in the realization of EAM coordination support: non-coordinators show the lowest realization, negotiators the highest. Based on this clustering and two follow-up focus groups, we provide implications about the occurrence of the clusters in enterprises and on further EAM development options.
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    Beyond Enterprise Architecture Modeling - What are the Essentials to Support Enterprise Transformations?
    (Köllen, 2013-09-05) ; ; ; ;
    Reichert, Manfred
    In recent years, many different modeling techniques and languages were developed in order to allow for an efficient and appropriate enterprise architecture management (EAM). Recently, EAM is no longer only seen as a means to ensure business/IT aligment but further as a means to support fundamental changes of the organization, often called enterprise transformation (ET). In a joint project with a group of practitioners we aim at developing a framework that provides guidance on how EAM can support such ETs and thus leverage the benefit of modeling. Our design results after more than one year of research reveal different types of EAM, areas of action in ETs and ET activities that can be supported by EAM. The findings show that modeling techniques or languages should focus on constructs like transitions, benefits or risks in order to increase their value for ET support.
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    The Architects' Perspective on Enterprise Transformation: An Explorative Study
    (Springer, 2013-06-06) ;
    Koebele, Felix
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    Harmsen, Frank
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    Proper, Hendrik A.
    Enterprise architecture management (EAM) is considered to be a valuable means in order to support large-scale changes, called enterprise transformations (ET). In the study at hand we apply an explorative qualitative approach in order to investigate the potentials of EAM to support ETs by discussing the topic with highly knowledgeable informants that deal with EAM on a daily basis in nine different companies. The results reveal six propositions about the current and future state of EAM as an ET supporting discipline. The propositions reveal a distinction between IT and business focused EAM, means and activities taken by EAM to support ET, major pitfalls that need to be avoided as much as per-ceptions about the future of the discipline.
    Scopus© Citations 8
  • Publication
    Towards a Conceptualization of Architectural Support for Enterprise Transformation
    (Association for Information Systems, 2013-06-06) ;
    Enterprise architecture management (EAM) is supposed to be a helpful means to support the management of enterprise transformations, i.e., fundamental changes. However, in current corporate practice, there seems to be no regular application of EAM as leading authority or support service for enterprise transformation. Thus, we examine, which activities need to be conducted in order to manage enterprise transformation. We further identify the needed information inputs for these activities. Based on this foundation, we analyze, which of the information inputs can be provided by EAM. We identify eight major activity areas of enterprise transformation management (ETM). We further identify information inputs that these ETM activities need. Additionally, we identify content elements that EAM can provide by analyzing EAM meta models. Comparing the demand by ETM and the supply by EAM shows that EAM in general provides valuable inputs to the ETM activities but shows weaknesses when it comes to information about individual actors or environmental information. ETM information needs that are strongly supported are e.g. organizational goals, roles and actors. ETM information needs that are weakly supported are e.g. organizational culture, resistances or organizational rituals.
  • Publication
    Theory Foundations for Enterprise Architecture Management: Insights from Infrastructure-Related Economics
    Enterprise Architecture Management (EAM) is a highly relevant topic in organizational practice and design science research. However, the constant need for investigating EAM's benefits and for justifying its costs has not satisfactorily been dealt with. Traditional business case based justifications fall short in considering the cross-project, cross-unit, and enterprise wide character of EAM. Because of EAM's infrastructure-like nature, we survey economic theory for approaches explaining cost and benefit effects of EAM and to discuss their potential to derive implications for EAM design. The paper is a first attempt to bring together different bodies of knowledge in two diverse fields (IS and economics). Findings are theories that explain why infrastructure-like concepts are necessary and further hints for in-depth analysis that is supposed to lead to meaningful insights for EAM design. Based on the discussed economic theories, we compile a research agenda in the area of infrastructure-like systems.