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Petra Kipfelsberger
Start with why: The transfer of work meaningfulness from leaders to followers and the role of dyadic tenure
How and when customer feedback influences organizational health
Werte-Coaching nach Viktor E. Frankl
One size doesn't fit all: How construal fit determines the effectiveness of organizational brand communication
Energizing Companies through Customer Compliments
Energizing Organizations through Customers : Linkages, Mechanisms, and Contingencies
The Impact of Customer Contact on Collective Human Energy in Firms
Increasing energy and performance through customer passion: An organizational level study