Now showing 1 - 9 of 9
  • Publication
    Crossing the line: overcoming knowledge boundaries in enterprise transformation
    (Springer Gabler, 2015-02-01) ; ;
    Enterprise transformations are fundamental changes in an organization. Such changes typically affect different stakeholder groups (e.g., program managers, business managers) that exhibit a significant diversity regarding their members' knowledge, goals, and underlying assumptions. Yet, creating shared understanding among diverse stakeholder groups in transformations is a main antecedent for success. In this paper, we analyze which properties of enterprise architecture models contribute to syntactic, semantic, and pragmatic capacities and thereby help to create shared understanding among stakeholder groups involved in enterprise transformation. We assess the differences among stakeholder groups through the lens of knowledge boundaries, and enterprise architecture models through the lens of boundary objects. We develop and empirically test a research model that describes which boundary object properties are required to overcome three progressively complex knowledge boundaries-syntactic, semantic, and pragmatic. Our findings show which boundary object properties contribute to a respective capacity needed to overcome each of the three knowledge boundaries. Specifically, we find that for (1) a syntactic capacity, concrete and modular EA models are helpful; (2) a semantic capacity, visual EA model properties are relevant, and (3) a pragmatic capacity, broad stakeholder participation is conductive.
    Type:
    Journal:
    Volume:
    Issue:
    Scopus© Citations 41
  • Publication
    Fail Early, Fail Often: Towards Coherent Feedback Loops in Design Science Research Evaluation
    (Association for Information Sytems, 2014-12-14) ; ;
    We propose feedback loops that increase the coherence between evaluation activities in a design science research (DSR) process. While several scholars have proposed DSR cycles with frequent evaluation activities to provide timely feedback on design activities, the question of how to ensure coherence between these activities has remained largely unaddressed. Yet, coherence is essential to claim validity not only for the DSR artifact, but also for the DSR process. Based on a review of existing DSR literature, we propose an approach that ensures coherence between initial problem definition and final evaluation activities by explicating the notion of relevance underlying the DSR project, and between design and construction activities by creating situational design specifications.We exemplarily apply our approach to an ongoing DSR project. We conclude with a research agenda, where we build on the recent debate on generalizability in information systems to identify six fruitful avenues for further research.
  • Publication
    Understanding Coordination Support of Enterprise Architecture Management - Empirical Analysis and Implications for Practice
    (Association for Information Systems, 2013-08-15) ; ; ;
    Enterprise architecture management (EAM) is a means to guide the consistent evolution of business and IT artifacts from an enterprise-wide perspective. This paper aims at understanding the means by which EAM supports this coordination task. Informed by theory of coordination and based on empirical data (n=95) we group participating enterprises in different clusters: (1) non-coordinators, (2) dominators and (3) negotiators. We find that a similar awareness of opportunities exists in all three clusters, yet there are gaps in the realization of EAM coordination support: non-coordinators show the lowest realization, negotiators the highest. Based on this clustering and two follow-up focus groups, we provide implications about the occurrence of the clusters in enterprises and on further EAM development options.
  • Publication
    Can boundary objects mitigate communication defects in enterprise transformation? Findings from expert interviews
    (Köllen, 2013-09-05) ;
    Niemietz, Hella
    ;
    de Kinderen, Sybren
    ;
    ; ;
    Reichert, Manfred
    Inappropriate communication is a major threat to enterprise transformations. While enterprise architecture (EA) models may be helpful to support communication, these models are often tailored to the needs of specialists like enterprise architects. Based on empirical data from 12 expert interviews, we analyze how EA models can become boundary objects that span knowledge boundaries and alleviate communication defects among heterogeneous stakeholder groups in enterprise transformations. We contribute a framework that maps six communication defects to three knowledge boundaries and to 12 boundary object properties as a foundation for future EA model design. Our findings also indicate that EA models alone are not sufficient for overcoming communication defects, but that facilitators like architects are needed in addition.
  • Publication
    Architectural Coordination of Transformation: Implications from Game Theory
    (Springer, 2012-09-08) ; ;
    Rahman, Hakikur
    ;
    Mesquita, Anabela
    ;
    Ramos, Isabel
    ;
    Pernici, Barbara
    Enterprise Architecture Management (EAM) is considered a means to support coordination in enterprises. However, coordination between heterogeneous stakeholder groups with different interests is a challenging task to achieve. In this paper, we take a game-theoretic perspective on coordination in organizations. We identify three coordination games from literature: (1) Matching game, (2) Battle of the sexes game, and (3) Assurance game. For each game, we then provide an example and discuss which EAM deliverables can be employed to support coordination and which implications for the design of EAM can be derived. From the analysis of coordination games, we derive a proposition outlining further EAM evolution along two paths: as an active decision support discipline, but keeping its focus in the IT domain; or moving out of the IT departments and becoming a strategic decision support discipline for enterprise transformation.
    Scopus© Citations 5
  • Publication
    Extending Enterprise Architecture Management into an Enterprise-Wide Coordination Service
    In this paper, we lay the foundation towards extending Enterprise Architecture Management (EAM) into a support service for enterprise transformation. In a first step, we develop a theoretical framework consisting of three dimensions of transformation projects. From this framework, we deduct eight types of transformation projects. In a second step, we take a practitioner's perspective by conducting a focus group with EAM representatives from twelve companies. In this focus group, we identify three patterns of EAM in the course of enterprise transformation. We finally map these patterns to our theoretically derived classification of transformation projects and discuss, with respect to each project type, where EAM may assist and which requirements it must meet to coordinate enterprise transformation.
  • Publication
    Enterprise Architecture as a Means for Coordination - An Empirical Study on Actual and Potential Practice
    (AIS Electronic Library (AISeL), 2012-09-08) ; ;
    Enterprise architecture management (EAM) is considered a means to guide the alignment of business- and IT-related concerns from an enterprise-wide perspective. Our goal in this paper is to understand by which means EAM supports this coordination task today and potentially in the future. We designed a questionnaire and conducted an empirical study (n=95) with participants from the field of EAM. Based on common coordination mechanisms from literature, we analyze (1) the relation between coordination mechanism and their current EAM support, (2) to what degree participants are aware of opportunities of EAM supporting coordination mechanisms, and (3) what the perceived gap between potential and realized EAM coordination support is. An exploratory factor analysis leads to three factors that represent coordination mechanisms in enterprises. Using these factors, we group participating enterprises in three different clusters: (1) non-coordinators, (2) dominators and (3) negotiators. We find that a similar awareness of opportunities exists in all three clusters, yet there are gaps in the realization of EAM coordination support: non-coordinators show the lowest realization, negotiators the highest. Based on this clustering, we provide implications on further EAM development options.
  • Publication
    Two Speeds of EAM - A Dynamic Capabilities Perspective
    (Springer, 2012-10-23) ; ; ; ;
    Ekstedt, Mathias
    ;
    Matthes, Florian
    ;
    Proper, Erik
    ;
    Sanz, Jorge L.
    We discuss how enterprise architecture management (EAM) supports different types of enterprise transformation (ET), namely planned, proactive transformation on the one hand and emergent, reactive transformation on the other hand. We first conceptualize EAM as a dynamic capability to access the rich literature of the dynamic capabilities framework. Based on these theoretical foundations and observations from two case studies, we find that EAM can be configured both as a planned, structured capability to support proactive ET, as well as an improvisational, simple capability to support reactive ET under time pressure. We argue that an enterprise can simultaneously deploy both sets of EAM capabilities by identifying the core elements of EAM that are required for both capabilities as well as certain capability-specific extensions. We finally discuss governance and feedback mechanisms that help to balance the goals of flexibility and agility associated with dynamic and improvisational capabilities, respectively.
    Scopus© Citations 19
  • Publication
    Transformation Intelligence Capability Catalogue
    (Springer International Publishing - Springer, 2017) ; ; ; ; ;
    Proper, Henderik A.
    ;
    ; ;
    de Kinderen, Sybren
    In this Chapter we present a reference framework, more specifically a catalogue of capabilities, needed for doing ACET. As such, it also provides guidance on which elements/artefacts of enterprise architecture can be used to support which aspects of enterprise architecture. For architects, it shows where their services might generate value, if requested. For transformation managers, it provides a “capability catalogue”, describing for which parts of enterprise architecture they may seek advice from the enterprise architects. The framework as a whole provides a structure for the solution components that addresses the challenges as presented in Part II, and it comprises of the perspectives of strategy, value and risk, design, implementation, and change. The capabilities of all the perspectives together support transformation management, which is concerned with the management tasks at the overall transformation level, and with the architectural coordination function, which forms an umbrella function of integrating the individual perspectives into a consistent whole.
    Scopus© Citations 2