Now showing 1 - 10 of 18
  • Publication
    Crossing the line: overcoming knowledge boundaries in enterprise transformation
    (Springer Gabler, 2015-02-01) ; ;
    Enterprise transformations are fundamental changes in an organization. Such changes typically affect different stakeholder groups (e.g., program managers, business managers) that exhibit a significant diversity regarding their members' knowledge, goals, and underlying assumptions. Yet, creating shared understanding among diverse stakeholder groups in transformations is a main antecedent for success. In this paper, we analyze which properties of enterprise architecture models contribute to syntactic, semantic, and pragmatic capacities and thereby help to create shared understanding among stakeholder groups involved in enterprise transformation. We assess the differences among stakeholder groups through the lens of knowledge boundaries, and enterprise architecture models through the lens of boundary objects. We develop and empirically test a research model that describes which boundary object properties are required to overcome three progressively complex knowledge boundaries-syntactic, semantic, and pragmatic. Our findings show which boundary object properties contribute to a respective capacity needed to overcome each of the three knowledge boundaries. Specifically, we find that for (1) a syntactic capacity, concrete and modular EA models are helpful; (2) a semantic capacity, visual EA model properties are relevant, and (3) a pragmatic capacity, broad stakeholder participation is conductive.
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    Scopus© Citations 41
  • Publication
    Understanding Continuous Use of Business Intelligence Systems: A Mixed Methods Investigation
    Business intelligence (BI) systems play an important role in organizations' decision-making processes. The existing literature has long focused on the continuous use of information systems (IS). However, the specificities of BI systems such as voluntary use, long-term return of investments, heterogeneity of their use cases, and innovative rather than routine use in such systems motivate our investigating continuous use in the specific context of BI systems. To theorize continuous use of BI systems, we investigate the influencing factors and their interactions. By means of an exploratory and confirmatory mixed-methods research design that comprises a literature review, a single-case study, and a survey, we integrate the identified factors and hypothesize their influence on the continuous use of BI systems in a research model. We test the research model following a partial least squares (PLS) approach to structural equation modeling (SEM). The paper makes two primary contributions: 1) it confirms certain well-established constructs and relations in the specific context of BI systems, which are generally theorized for the continuous use of IS, and 2) it introduces either new constructs or new relations through the given investigation in the context of BI systems. Future studies can test these new constructs and relations as potential input for theorizing general IS continuous use.
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  • Publication
    Untangling EA’s Long Path of Becoming a Partner for Business Transformation: The Case of Swiss Federal Railways
    (IEEE Computer Society, 2016-09-05) ; ; ;
    Rytz, Bernhard
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    Dijkman, Remco
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    Pires, Luís Ferreira
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    Rinderle-Ma, Stefanie
    We analyze the enterprise architecture management (EAM) ‘journey’ of the Swiss Federal Railways over the last twenty years. Fundamental organizational changes were matched by shifts of EAM’s focus from advocating an enterprise-wide perspective over developing the enterprise architecture toolbox to establishing business transformation support. Beyond maturity considerations, insights from this longitudinal case study can be gained from an institutional perspective, i.e., by describing the EAM journey not only as a process of establishing the EAM function, but also as a process that extends EAM effects beyond the boundaries of IT. We identify four principles that guided this process: (1) Consistency of norms and values (2) Focus on reinventing rather than maturing (3) Picking the right EAM ‘battles’, and (4) Playing on EAM’s holistic perspective.
    Scopus© Citations 7
  • Publication
    Success Factors for Federated Enterprise Architecture Model Management
    (Springer, 2015-06-08)
    Aleatrati Khosroshahi, Pouya
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    Hauder, Matheus
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    Roth, Sascha
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    Matthes, Florian
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    Persson, Anne
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    Stirna, Janis
    Recent approaches for managing Enterprise Architecture (EA) models provide technical systems to procure information from existing repositories within the application landscape of an organization. Beyond technical solutions, social factors are of utmost importance to implement a successful EA initiative. Institutional theory has for example been employed to understand crucial factors for realizing EA management (EAM) benefits through architectural thinking. Yet, it remains unclear how these social factors influence a federated approach for EA model management. Based on a socio-technical systems perspective, we investigate success factors for Federated EA Model Management (FEAMM) by conducting qualitative interviews with industry experts. Our findings suggest that success factors for FEAMM are related to the model sources, modeling instruments, and model integration aspects from a technical perspective as well as to organizational grounding, governance, enforcement, efficiency, goal alignment, and trust from a social perspective.
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    Scopus© Citations 3
  • Publication
    Fail Early, Fail Often: Towards Coherent Feedback Loops in Design Science Research Evaluation
    (Association for Information Sytems, 2014-12-14) ; ;
    We propose feedback loops that increase the coherence between evaluation activities in a design science research (DSR) process. While several scholars have proposed DSR cycles with frequent evaluation activities to provide timely feedback on design activities, the question of how to ensure coherence between these activities has remained largely unaddressed. Yet, coherence is essential to claim validity not only for the DSR artifact, but also for the DSR process. Based on a review of existing DSR literature, we propose an approach that ensures coherence between initial problem definition and final evaluation activities by explicating the notion of relevance underlying the DSR project, and between design and construction activities by creating situational design specifications.We exemplarily apply our approach to an ongoing DSR project. We conclude with a research agenda, where we build on the recent debate on generalizability in information systems to identify six fruitful avenues for further research.
  • Publication
    Architectural Support of Enterprise Transformations: Insights from Corporate Practice
    (Universität Paderborn, 2014-02-26) ; ;
    Rothenberger, Marcus
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    Kundisch, Dennis
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    Suhl, Leena
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    Beckmann, Lars
    Enterprise architecture management (EAM) is considered to be a means to contribute to fundamental change (enterprise transformations) in organizations. Based on qualitative interview data, we investigate how EAM contributes to meeting the information needs of transformation managers during an enterprise transformation (ET). We identify the type of information EAM can provide to ET management. We further identify the activities conducted during ETs that foster information needs. Our results differentiate between information that EAM can provide, can partially provide, or cannot provide, to an ET effort.
  • Publication
    A Reference Model for the Information-Based Support of Enterprise Transformations
    (Springer, 2014-05-22) ; ; ;
    Tremblay, Monica Chiarini
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    VanderMeer, Debra
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    Rothenberger, Marcus
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    Gupta, Ashish
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    Yoon, Victoria
    Enterprises from time to time have to go through radical changes, oftentimes referred to as enterprise transformations (ETs). Depending on the type of ET that is conducted, different information requirements exist. In order to support ETs, a reference information model should therefore distinguish different ET types. Based on the empirical analysis of ETs that is used to determine four ET types with different information requirements, we construct such a reference model in the paper at hand. The application of the model is exemplified with the case of enterprise architecture management as an information provider.
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    Scopus© Citations 7
  • Publication
    Understanding Coordination Support of Enterprise Architecture Management - Empirical Analysis and Implications for Practice
    (Association for Information Systems, 2013-08-15) ; ; ;
    Enterprise architecture management (EAM) is a means to guide the consistent evolution of business and IT artifacts from an enterprise-wide perspective. This paper aims at understanding the means by which EAM supports this coordination task. Informed by theory of coordination and based on empirical data (n=95) we group participating enterprises in different clusters: (1) non-coordinators, (2) dominators and (3) negotiators. We find that a similar awareness of opportunities exists in all three clusters, yet there are gaps in the realization of EAM coordination support: non-coordinators show the lowest realization, negotiators the highest. Based on this clustering and two follow-up focus groups, we provide implications about the occurrence of the clusters in enterprises and on further EAM development options.
  • Publication
    Beyond Enterprise Architecture Modeling - What are the Essentials to Support Enterprise Transformations?
    (Köllen, 2013-09-05) ; ; ; ;
    Reichert, Manfred
    In recent years, many different modeling techniques and languages were developed in order to allow for an efficient and appropriate enterprise architecture management (EAM). Recently, EAM is no longer only seen as a means to ensure business/IT aligment but further as a means to support fundamental changes of the organization, often called enterprise transformation (ET). In a joint project with a group of practitioners we aim at developing a framework that provides guidance on how EAM can support such ETs and thus leverage the benefit of modeling. Our design results after more than one year of research reveal different types of EAM, areas of action in ETs and ET activities that can be supported by EAM. The findings show that modeling techniques or languages should focus on constructs like transitions, benefits or risks in order to increase their value for ET support.