Now showing 1 - 6 of 6
  • Publication
    Swiss Payment Monitor 2023-2 - Wie bezahlt die Schweiz? // Swiss Payment Monitor 2023-2 - How does Switzerland pay?
    ( 2023-08-23)
    Graf, Sandro
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    Heim, Nina
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    Stadelmann, Marcel
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    The debit card has regained its top position as the most widely used means of payment in Switzerland. Thanks to the new generation of online-capable debit cards, they are also increasingly used as a settlement product for mobile payments. Such mobile payments by broad definition have experienced even stronger growth and are now the third most used means of payment. However, a large part of this growth is due to mobile payments in the true sense - in Switzerland synonymous with Twint - which reached a double-digit transaction share for the first time in the Swiss Payment Monitor (SPM). The relative usage shares of cash and credit card have declined. Measured by turnover, however, the credit card remains in the top position as a settlement product. The use of neobanks is only increasing slightly in Switzerland. While Yuh continued to gain users, the usage figures of the other established providers are even slightly declining.
  • Publication
    Swiss Payment Monitor 2023-1 - Wie bezahlt die Schweiz? // Swiss Payment Monitor 2023-1 - How does Switzerland pay?
    ( 2023-02-16) ;
    Stadelmann, Marcel
    ;
    Graf, Sandro
    ;
    Heim, Nina
    Cash is the most used means of payment in Switzerland in the November 2022 survey, ahead of debit and credit cards, and has thus stopped the downward trend of recent years, which was accelerated by the pandemic. Measured by the share of turnover, the credit card ranks first among the means of payment, ahead of the debit card and cash. Cash usage differs by demographic characteristics, with 30–44-year-olds being the least likely to use cash, and over 60s and those on low incomes and with low levels of education being the most likely. The popularity of mobile payments continues to grow. In particular, mobile payment solutions such as Apple Pay, Samsung Pay or Google Pay have grown proportionately over the course of 2022, while the relative revenue and transaction share of Twint has declined. In terms of revenue share, mobile payments have almost overtaken bills as the most popular payment method in online retail. More than half of mobile distance payments are made via an app with an integrated payment function. The use of neobanks continues to grow in Switzerland. One in three respondents has already used a neo-bank, mostly as a supplement to the services of traditional financial services providers. Revolut, Neon and Credit Suisse CSX are the most frequently used.
  • Publication
    Swiss Payment Monitor 2022-1 – Wie bezahlt die Schweiz? // How does Switzerland pay?
    ( 2022-02-24) ;
    Graf, Sandro
    ;
    Heim, Nina
    ;
    Stadelmann, Marcel
    The sudden shifts in the payment behaviour of the Swiss population triggered by the Corona pandemic have stabilised somewhat in 2021. The debit card remains the most used means of payment, both in terms of frequency of use and turnover. Although cash continues to lose turnover shares, it is able to maintain second place behind the debit card in terms of frequency of use. The popularity of mobile payments continues to increase. In the distance business, every second payment is now processed via a mobile device. Neobanks are constantly gaining in popularity in Switzerland. Almost one third of the Swiss population has already used the services of a neobank, mostly as a supplement to the services of traditional financial service providers. Digital central bank money ("Central Bank Digital Currency" [CBDC]) is still hardly known among the Swiss population and most people are rather critical of its introduction.
  • Publication
    Swiss Payment Monitor 2022-2 – Wie bezahlt die Schweiz? // How does Switzerland pay?
    ( 2022-08-24) ;
    Graf, Sandro
    ;
    Heim, Nina
    ;
    Stadelmann, Marcel
    The debit card remains the most-used payment method in Switzerland in the first half of 2022, both in terms of frequency of use and turnover. The use of cash is stabilising in second place: in the face-to-face business, every third payment continues to be settled with cash - mostly the smaller amounts. The popularity of mobile payments continues to grow. In distance selling, every second payment is now processed via a mobile device, which also benefits the credit card as a billing product. The frequency of mobile payment is also increasing in the face-to-face business. However, it still lags significantly behind the debit card, cash and credit card. Neobanks are steadily gaining awareness and popularity in Switzerland. One third of the Swiss population has already used offers from a neobank, mostly as a supplement to the services of traditional financial service pro-viders. Around half of the Swiss population is basically open to the new "Buy Now, Pay Later" offers. In a hypothetical online purchase, however, they are rarely chosen as the preferred pay-ment method.
  • Publication
    Swiss Payment Monitor 2021-1 – Wie bezahlt die Schweiz? // How does Switzerland pay?
    ( 2021-05-06) ;
    Graf, Sandro
    ;
    Heim, Nina
    ;
    Stadelmann, Marcel
    The effects of the corona pandemic have changed the payment behaviour of the Swiss population. Since the outbreak of the coronavirus, cash use has decreased significantly, while digital means of payment have gained in importance. Contactless payment by card and mobile phone is the new payment standard. The user base of neobanks is growing. The practical handling, the quick transfer of funds and the constant availability of these app-based banks are the main reasons for their use. Cash remains the dominant means of payment on site in retail shops in terms of number of transactions, while mobile payment solutions account for the largest share of transactions in distance businesses.
  • Publication
    Swiss Payment Monitor 2021-2 – Wie bezahlt die Schweiz? // How does Switzerland pay?
    ( 2021-08-18) ;
    Graf, Sandro
    ;
    Heim, Nina
    ;
    Stadelmann, Marcel
    The effects of the corona pandemic have changed the payment behaviour of the Swiss population. Since the outbreak of the coronavirus, cash use has decreased significantly, while digital means of payment have gained in importance. Contactless payment by card and mobile phone is the new payment standard. The debit card is the most popular means of payment in Switzerland, both in terms of turnover and number of transactions. It has thus displaced the credit card from first place in terms of turnover and cash in terms of the number of transactions. At present, the debit card is (still) rarely used for distance transactions. Online payments, especially for large amounts, are often made by invoice or via a mobile device. The user base of neobanks is growing. These are also increasingly used as the main bank. The practical handling, the quick transfer of funds and the constant availability of these app-based banks are the main reasons for their use.