Customer Relationship Management (CRM) in der Schweiz - Wie gut ist das Kundenmanagement der Schweizer Dienstleister?
Type
working paper
Date Issued
2001
Author(s)
Stadelmann, Martin
;
Finsterwalder, Joerg
;
Wolter, Sven
;
;
Starkey, Michael
;
Woodcock, Neil
Language
German
Keywords
Benchmarking-Studie
HSG Classification
not classified
Refereed
No
Publisher
Thexis
Publisher place
St. Gallen
Subject(s)
Division(s)
Eprints ID
42482