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  4. The Role of Social and Technical Lean Implementation in Improving Operational Performance: Insights from the Pharmaceutical Industry
 
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The Role of Social and Technical Lean Implementation in Improving Operational Performance: Insights from the Pharmaceutical Industry

Journal
International Journal of Industrial and Manufacturing Engineering
ISSN-Digital
1307-6892
Type
journal article
Date Issued
2023
Author(s)
Bernasconi, Matteo  
;
Grothkopp, Mark  
;
Friedli, Thomas  orcid-logo
Abstract
The objective of this paper is to examine the relationships between technical and social lean bundles as well as operational performance in the context of the pharmaceutical industry. We investigate the direct and mediating effects of the lean bundles Total Productive Maintenance (TPM), Total Quality Management (TQM), Just-In-Time (JIT), and Human Resource Management(HRM) on operational performance. Our analysis relies on 113 manufacturing facilities from the St.Gallen OPEX benchmarking
database. The results show that HRM has a positive indirect effect on
operational performance mediated by the technical lean bundles.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Publisher
World Academy of Science, Engineering and Technology
Volume
17
Number
2
Start page
118
End page
123
Pages
6
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/107861
Subject(s)

business studies

Division(s)

ITEM - Institute of T...

References
https://publications.waset.org/10012966/pdf
Eprints ID
269033

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