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  4. Developing a Production Structure Model using Service-Dominant Logic – A hypergraph-based Modeling Approach
 
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Developing a Production Structure Model using Service-Dominant Logic – A hypergraph-based Modeling Approach

Journal
INFORMS International Conference on Service Science (ICSS)
Type
conference paper
Date Issued
2019-07-26
Author(s)
Li, Mahei  
Peters, Christoph  
Leimeister, Jan Marco  
Research Team
IWI6
Abstract
To make a fundamental shift towards value orientation, manufacturing companies strategically move to integrate services into their portfolio. While manufacturing firms rely on production information systems as the backbone of their operations, these systems are based on product structure models (e.g., bill of materials). This poses a problem because services do not adhere to the goods-dominant perspective of product structures. To solve this divide, this paper proposes an integrative mathematical model for both production systems and service systems. This model draws upon concepts of service-dominant logic and is based on hypergraph theory. To illustrate that the production structure model includes both product structures and process structures, we further demonstrate that the production structure model can be transformed into either. Therefore, our theoretical contribution lies in introducing a structural model for production systems that is compatible with structures of a service system model. For practice, this model enables the development of production information systems that can plan and control products, services and hybrids.
Language
English
Keywords
Modeling
Service Modeling
Service System Graph
Service System Modeling
Service Systems
Service Systems Engineering
hypergraph
HSG Classification
contribution to scientific community
Number
2
Event Title
INFORMS International Conference on Service Science (ICSS)
Event Location
Nanjing, China
Event Date
29.06.2019
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/98405
Subject(s)

other research area

economics

business studies

Division(s)

IWI - Institute of In...

Eprints ID
256912
File(s)
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Thumbnail Image

open.access

Name

JML_742.pdf

Size

374.58 KB

Format

Adobe PDF

Checksum (MD5)

5c5cd091926874b78e3f66f7bbdb2144

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