Understanding Coordination Support of Enterprise Architecture Management - Empirical Analysis and Implications for Practice
Enterprise architecture management (EAM) is a means to guide the consistent evolution of business and IT artifacts from an enterprise-wide perspective. This paper aims at understanding the means by which EAM supports this coordination task. Informed by theory of coordination and based on empirical data (n=95) we group participating enterprises in different clusters: (1) non-coordinators, (2) dominators and (3) negotiators. We find that a similar awareness of opportunities exists in all three clusters, yet there are gaps in the realization of EAM coordination support: non-coordinators show the lowest realization, negotiators the highest. Based on this clustering and two follow-up focus groups, we provide implications about the occurrence of the clusters in enterprises and on further EAM development options.
Proceedings of the 19th Americas Conference on Information Systems (AMCIS 2013)
Association for Information Systems
AIS Electronic Library (AISeL)
19th Americas Conference on Information Systems (AMCIS 2013)