Does Context Matter for Value Co-Creation in Smart Learning Services?
Journal
International Conference on Wirtschaftsinformatik (WI)
Type
conference paper
Date Issued
2020
Author(s)
Editor(s)
Gronau, Norbert
Krasnova, Hanna
Pousttchi, Key
Heine, Moreen
Research Team
IWI6
Abstract
Smart learning services offer customized learning solutions by systematically considering the context of the learner. However, it is still unclear how the value co-creation within smart learnings is affected by context considerations. Therefore, it is important to understand how the context can influence the value co-creation potential in smart learning services. To investigate how context shapes value co-creation smart learning services, we first conduct a systematic literature review to investigate context factors within learning processes. Afterwards, we develop a conceptual model to explain how context in smart learning systems can be used to enhance the co-creation potential in learning processes. Overall, we provide a better understanding of context considerations in service systems as a theoretical contribution of our conceptual investigation. Finally, we provide practical implications for educational service providers for designing smart learning services under the specific consideration of different contexts
Language
English
Keywords
Context
Project KoLeArn
Service System
Smart Product
Value Co-Creation
HSG Classification
contribution to scientific community
Event Title
International Conference on Wirtschaftsinformatik (WI)
Event Location
Potsdam, Germany
Event Date
09-11 Mar 2020
Division(s)
Eprints ID
258717
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