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  4. Application Services Outsourcing in the Banking Industry - Current Strategies and Challenges
 
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Application Services Outsourcing in the Banking Industry - Current Strategies and Challenges

ISBN
978-3-00-045311-3
Type
conference paper
Date Issued
2014-02-26
Author(s)
Zelt, Saskia  
Wulf, Jochen  
Uebernickel, Falk  
Brenner, Walter  
Editor(s)
Kundisch, Dennis
Suhl, Leena
Beckmann, Lars
Research Team
IWI4
Abstract (De)
Globalization, raising competition, shrinking client loyalty and recently the impact of the financial crisis leaded to an increasing number of regulations and causes a tremendous loss in clients and the liquidity of banks. The events from the recent past forces IT organization of banks to rethink their strategic direction and thus to alter their outsourcing strategy. Heretofore, only scant scholars address the specific of outsourcing in the banking industry, especially of the application services outsourcing. In order to better understand applied and intended application services outsourcing strategies in the banking industry, we carried out a holistic multiple case study research with five German and Swiss banks. We furthermore reflect these findings in the lights of the organizational and industry specific circumstances and present the major challenges the observed banks are faced to.
Language
German
Keywords
CCIIM
HSG Classification
not classified
Refereed
No
Book title
MKWI 2014 - Multikonferenz Wirtschaftsinformatik
Publisher
Universität Paderborn
Publisher place
Paderborn
Start page
1436
End page
1448
Event Title
Multikonferenz Wirtschaftsinformatik (MKWI) 2014
Event Location
Paderborn
Event Date
26.-28.02.2014
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/87269
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

Eprints ID
227942

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