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  4. Is There PAPA in Crowd Work? : A Literature Review on Ethical Dimensions in Crowdsourcing
 
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Is There PAPA in Crowd Work? : A Literature Review on Ethical Dimensions in Crowdsourcing

Type
conference paper
Date Issued
2016-07-18
Author(s)
Durward, David
Blohm, Ivo  
Leimeister, Jan Marco  
DOI
10.1109/UIC-ATC-ScalCom-CBDCom-IoP-SmartWorld.2016.0131
Research Team
IWI6, Crowdsourcing, CCC
Abstract
The phenomenon of crowdsourcing has emerged as a new pattern of digitally mediated collaboration. This novel socio-technical arrangement changes the organization of work as well as its general nature and takes place in information systems (IS) in which humans face many threats to their dignity. For this reason, the importance of ethical issues within this new form of employment arises. Hence, in this paper we focus on the ethical issues in crowd work – a perspective that has been largely neglected by current crowdsourcing research. We analyze recent crowdsourcing literature and extract ethical issues by following the PAPA (privacy, accuracy, property and accessibility of information) concept, a well-established approach in IS. The review focuses on the individual perspective of crowdworkers, which addresses their working conditions and benefits. Although, the literature review exhibits that there are PAPA dimensions in crowdsourcing, only few focus on the crowdworkers as individuals. Our findings contribute to further research in crowdsourcing by introducing an ethical framework and give practical insight into how to design sustainable and ethical crowd work.
Funding(s)
When is crowdsourcing advantageous? - Organizing for succesful crowdsourcing  
CC Crowdsourcing  
Language
English
Keywords
Crowd Work
Crowdsourcing
Ethics
Privacy
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Publisher
IEEE
Event Title
The 2nd IEEE International Conference on Internet of People
Event Location
Toulouse, France
Event Date
18.-21.07.2016
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/104121
Subject(s)

other research area

business studies

Division(s)

IWI - Institute of In...

Eprints ID
248710
File(s)
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Thumbnail Image

open.access

Name

JML_563.pdf

Size

308.33 KB

Format

Adobe PDF

Checksum (MD5)

5e8ad6b8f5ed736d4a168a871a6d8503

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