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  4. Shadow IT - A view from behind the curtain
 
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Shadow IT - A view from behind the curtain

Journal
Computers & Security
ISSN
0167-4048
ISSN-Digital
1872-6208
Type
journal article
Date Issued
2014-09-01
Author(s)
Silic, Mario  
Back, Andrea  
DOI
10.1016/j.cose.2014.06.007
Research Team
IWI3
Abstract
Shadow IT is a currently misunderstood and relatively unexplored phenomena. It represents all hardware, software, or any other solutions used by employees inside of the organisational ecosystem which have not received any formal IT department approval. But how much do we know about this phenomenon? What is behind the curtain? Is security in organisations jeopardised? In the research study reported here, we conducted an in-depth analysis of the organisational Shadow IT software database, reporting the view from behind the curtain. The study used triangulation approach to investigate the Shadow IT phenomena and its findings open Pandora's Box as they lay a new picture of what Shadow IT looks like from the software perspective. Our study revealed that greynet, content apps, and utility tools are the most used shadow systems. This study offers important insights on the Shadow IT phenomena for information management professionals and provides new research directions for academia.
Language
English
Keywords
Shadow IT
Software
Organisational IT
Shadow systems
Information security
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Publisher
Elsevier
Publisher place
Kidlington, Oxford
Volume
45
Start page
274
End page
283
Pages
20
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/86432
Subject(s)

business studies

Division(s)

IWI - Institute of In...

University of St.Gall...

Eprints ID
232521

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