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  4. The Preference-Signaling Effect of Search
 
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The Preference-Signaling Effect of Search

Journal
Journal of Consumer Psychology
ISSN
1057-7408
ISSN-Digital
1532-7663
Type
journal article
Date Issued
2015-04
Author(s)
Ge, Xin
Brigden, Neil
Häubl, Gerald
DOI
10.1016/j.jcps.2014.09.003
Abstract
Consumers often make choices in settings where some alternatives are known and additional alternatives can be unveiled through search. When making a choice from a set of alternatives, the manner in which each of these was discovered should be irrelevant from a normative standpoint. By contrast, we propose that consumers infer from their own decisions to search for additional alternatives that previously known alternatives are comparatively less attractive, and that this results in an increase in preference for an alternative precisely because it was initially out of sight (rather than known). Evidence from four experiments provides support for this theorizing, demonstrating that - paradoxically placing an alternative out of sight (while providing the consumer with the opportunity to unveil it) can render that alternative more likely to be chosen. Moreover, the findings indicate that this shift in preferences is driven specifically by a devaluation of alternatives that were known prior to the decision to search. Finally, the preference-signaling effect of search is shown to be persistent in that it systematically influences a consumer's subsequent choices among new alternatives.
Language
English
Keywords
Preference
Choice
Search
Self-perception
Out-of-sight alternatives
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Elsevier
Publisher place
Amsterdam
Volume
25
Number
2
Start page
245
End page
256
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/106595
Subject(s)
  • business studies

Division(s)
  • ICI - Institute for C...

Eprints ID
236291
Scopus© citations
10
Acquisition Date
May 27, 2023
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