Since organizational customers seek to enhance transparency and comparability among vendors' solutions, tenders have become important elements of their purchasing strategies. Vendors face a high risk of failure, and given the involved resources, tender participation is now a key challenge. Despite its relevance, the literature lacks a conceptualization of vendor success in tenders. We show that the attractiveness of proposal and vendor determines the achievement of tender-related objectives. Our findings indicate that salespeople may influence vendor attractiveness by engaging in several activities during the buying process. However, opportunities to increase a specific proposal's attractiveness aside from price setting are limited.
Language
English
HSG Classification
contribution to scientific community
Refereed
No
Book title
Marketing in the Socially-Networked World: Challenges of Emerging, Stagnant & Resurgent Markets
Publisher
American Marketing Association
Publisher place
Chicago
Volume
Vol. 23
Start page
31
End page
32
Event Title
American Marketing Association Summer Educators' Conference 2012