The Dual Role of Penalty: Service Level Agreement Design and its Effects on Intra-Firm Knowledge Sharing and Commitment of Service Providers
Type
conference paper
Date Issued
2016
Author(s)
Language
English
HSG Classification
contribution to scientific community
Publisher
Library of the Association for Information Systems
Event Title
Proceedings of the European Conference for Information Systems (ECIS)
Event Location
Istanbul, Turkey
Subject(s)
Eprints ID
267297