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  4. Engaging Minds – How Gamified Chatbots can Support and Motivate Learners in Digital Education
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Engaging Minds – How Gamified Chatbots can Support and Motivate Learners in Digital Education

Journal
Hawaii International Conference on System Sciences (HICSS)
ISSN-Digital
2572-6862
ISBN
978-0-9981331-7-1
Type
conference paper
Date Issued
2024-01-06
Author(s)
Dennis Benner
;
Sofia Schöbel
;
Andreas Janson  
;
Jan Marco Leimeister  
Research Team
IWI6
Abstract
Blended and online learning is growing, and self-regulated learning is becoming more relevant. Most often, students struggle with organizing their own learning processes, lose focus or procrastinate. Keeping learners motivated and engaged can be a real challenge. Therefore, we present gamified chatbots as a potential solution. On the one hand, chatbots can provide a more engaging learning experience. On the other hand, gamification can provide motivational incentives to keep learners engaged and motivated. So far, not many studies have elaborated on how gamification can be effectively used to make a chatbot interaction more engaging or improve the learning experience. This study uses an experimental approach to distinguish how a combination of badges and a progress bar can support and motivate learners to stay engaged with their learning activities. We elaborate on the effects of gamified chatbots and support practitioners with guidance on how to design gamified chatbots in education.
Language
English
Keywords
Gamification
Chatbot
Motivation
Engagement
Education
HSG Classification
contribution to scientific community
Refereed
Yes
Start page
54
End page
63
Pages
10
Event Title
Engaging Minds – How Gamified Chatbots can Support and Motivate Learners in Digital Education
Event Location
Waikiki, Hawaii, USA
Event Date
03-06 Jan 2024
Official URL
https://hdl.handle.net/10125/106383
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/119074
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

File(s)
Thumbnail Image
Name

JML_961.pdf

Size

621.88 KB

Format

Adobe PDF

Checksum (MD5)

e24e4295c548746d75971d9484e1b3ac

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