An Introduction to Quality, Satisfaction and Retention Implications for the Automotive Industry
ISBN
3-409-12237-0
Type
book section
Date Issued
1997
Author(s)
Editor(s)
Language
English
HSG Classification
not classified
Refereed
No
Book title
Customer Retention in the Automotive Industry
Publisher
Gabler
Publisher place
Wiesbaden
Start page
3
End page
27
Pages
25
Subject(s)
Division(s)
Eprints ID
2723