A stakeholder perspective to family firm performance
Journal
Family Business Review
ISSN
0894-4865
Type
journal article
Date Issued
2008-09-01
Author(s)
Abstract
Through the lens of stakeholder theory this text deepens our understanding of financial and nonfinancial performance outcomes in family firms across multiple stakeholder categories, including the family level of analysis. Based on this foundation, we develop a typology of performance relationships between performance outcomes: overlapping, causal, synergistic, and substitutional. We argue that these relationships, when used between constructive (positive) performance outcomes, are able to increase stakeholder satisfaction, which in turn increases organizational effectiveness. Through this analysis, we extend the common one-dimensional and cause-effect understanding of performance in family firms and move towards a comprehensive stakeholder performance perspective, which provides insights for increasing organizational effectiveness of family firms.
Language
English
Keywords
family firms
stakeholder theory
performance relationships
organizational effectiveness
overlapping
causal
synergistic and substitutional performance relationships
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Sage
Publisher place
Thousand Oaks, Calif. [u.a.]
Volume
21
Number
3
Start page
203
End page
216
Pages
14
Subject(s)
Eprints ID
45331
File(s)![Thumbnail Image]()
Name
Zellweger Nason Stakeholder Performance.pdf
Size
199.75 KB
Format
Adobe PDF
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