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  4. Identifying the Right Mix of Bricks and Clicks: Customer Equity Maximizing Multichannel Strategies for Service Firms
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Identifying the Right Mix of Bricks and Clicks: Customer Equity Maximizing Multichannel Strategies for Service Firms

ISBN
978-0956112200
Type
conference paper
Date Issued
2008-06-07
Author(s)
Paul, Michael
;
Hennig-Thurau, Thorsten
;
Rudolph, Thomas  
Editor(s)
Baron, J.S.
Language
English
Keywords
Service
Retailing
HSG Classification
contribution to scientific community
Refereed
No
Book title
Proceedings of the AMA SERVSIG International Research Conference
Publisher
University of Liverpool
Publisher place
Liverpool
Start page
1
Event Title
SERVSIG International Research Conference
Event Location
Liverpool
Event Date
05.-07.06.2008
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/78239
Subject(s)

business studies

Division(s)

IRM - Institute of Re...

Eprints ID
50895
Support
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