Exploring the role of reflexivity in the change process of interconnected organizational routines
Type
conference paper
Date Issued
2014-06-12
Author(s)
Abstract
Analyzing the change of organizational routines in a public health care organization, this paper contributes to a better understanding of how organizational routines change when a network of interconnected routines is affected by a change initiative. We focus on the role of reflexivity (Feldman, 2000) and individual as well as collective agency (Howard-Grenville, 2005) in different stages of the change process. We identify the establishment of reflection routines as a key success factor for implementing routine change and enabling continuous adaptation of organizational routines. The process of "routinizing reflection" that we observe in our empirical case explains how collective reflection becomes established within an organization and how it drives the change of organizational routines not only as temporary episodic change but as a basis for ongoing continuous adaptation of routines.
Funding(s)
Language
English
Keywords
routines
change
process
healthcare
HSG Classification
contribution to scientific community
Refereed
Yes
Start page
52
Event Title
6th International Symposium on Process Organization Studies
Event Location
Rhodes, Greece
Event Date
09.-12.06.2014
Subject(s)
Eprints ID
232142
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Name
Tuckermann_Wolf_PROS2014.pdf
Size
866.06 KB
Format
Adobe PDF
Checksum (MD5)
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