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Matching Problems with Tools

ISBN
978-3-642-35160-0
Type
book section
Date Issued
2013
Author(s)
Friedli, Thomas  
;
Mänder, Christian  
;
Bellm, Daniel  
Editor(s)
Friedli, Thomas  
Basu, Prabir
Bellm, Daniel  
Werani, Jürgen
DOI
10.1007/978-3-642-35161-7_18
Abstract
In order to provide a profound understanding of the use of tools, it is necessary to discuss them in the context of objectives that can be reached by their application. A tool and its mere application are not just self-contained. This becomes apparent when looking at the further development of Deming's famous PDCA cycle by Kaoru Ishikawa. He expanded the two steps "Plan" and "Do" by an extra step each, making six steps out of the four: Determine goals and targets, determine methods of reaching goals, engage in education and training, implement work, check the effects of implementation and take appropriate action. These kinds of cycles are typical for many approaches in quality management/improvement. It is a pragmatic step-by-step approach for collecting data, analyzing them and deriving solutions (Fig. 18.1).
Language
English
HSG Classification
not classified
Refereed
No
Book title
Leading Pharmaceutical Operational Excellence : Outstanding Practices and Cases
Publisher
Springer Berlin Heidelberg
Publisher place
Berlin, Heidelberg
Start page
285
End page
321
Pages
37
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/90026
Subject(s)

business studies

Division(s)

ITEM - Institute of T...

Eprints ID
227540
Support
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