A Meaningful Look : Transforming Abstract Brand Values into Concrete Product Design Features

Most companies are intent on equipping their brands with a set of strong, symbolic values. Although it is widely accepted that all marketing activities (including the product itself) need to be consistent with a brand's values, a comprehensive and systematic approach for transforming abstract brand values into concrete product design features is still missing. This research addresses this gap in the literature by adapting an approach that was originally developed in perception research to a branding context. In particular, we propose that image morphing and warping techniques can be used to identify and manipulate those design features that drive the perception of a given brand value. Two studies with real consumers focusing on the automotive market confirm the viability and the usefulness of our approach. From a managerial perspective, the approach may increase the effectiveness of design efforts and may facilitate the communication between marketing and design departments.