Economic Aspects of Quality of Service for Internet based IT Services
Series
Premier reference source
ISBN
978-1-61692-889-6
Type
book section
Date Issued
2010
Author(s)
Editor(s)
Praeg, Claus-Peter
Spath, Dieter
Language
English
HSG Classification
contribution to scientific community
Refereed
No
Book title
Quality management for IT services : perspectives on business and process performance
Publisher
IGIBusiness Science Reference
Publisher place
Hershey, PA
Start page
246
End page
259
Pages
14
Subject(s)
Division(s)
Eprints ID
226695