How Flow-Based Destination Management Blends Theory and Method for Practical Impact
ISBN
978-3-030-16980-0
Type
book section
Date Issued
2019
Author(s)
Editor(s)
Kozak, Nazim
Kozak, Metin
Abstract
The practicalities of destination management present daunting challenges. We introduce «The Visitor Flow Approach» as a way to deal with those challenges. This practical approach to destination management is an example of how research on destination management can bridge the divide between insights and impact despite theorizing tourism as a complex social phenomenon. Specifically, we illustrate how Swisscontact, a development agency, blends the theory of flow-based destination management and the six–step method of the St. Gallen Model for Destination Management to create real impact in emerging and developing countries. We present their experiences and lessons learned from four specific contexts (Laos, Macedonia, Kosovo, and Indonesia) and additional applications across four continents.
Language
English
Keywords
visitor flow
practice
theory
destination management
ngo
development agency
sgdm
HSG Classification
contribution to practical use / society
Book title
Tourist Destination Management: Instruments, Products, and Case Studies
Publisher
Springer International Publishing
Publisher place
Cham
Start page
289
End page
310
Subject(s)
Eprints ID
257021