alphastreams
Type
applied research project
Start Date
December 1, 2010
End Date
May 5, 2014
Status
ongoing
Keywords
pharmacies
compliance
relationship
patients
information system
Description
Alphastreams is a mobile health information system that supports customers of pharmacies in everyday situations.
Access to products and services of pharmacies takes usually place at the physical point of sale. But as soon as customers leave, interaction stops and pharmacies have a very limited view on everyday needs and health-relevant behavior of their customers. As a result, services, health support and control of success are restricted.
Therefore, alphastreams has three objectives: to investigate (1) how pharmacies can support customers in everyday situations, (2) what customer needs are and (3) how to design an information systems that supports the interaction between pharmacies and their customers.
Access to products and services of pharmacies takes usually place at the physical point of sale. But as soon as customers leave, interaction stops and pharmacies have a very limited view on everyday needs and health-relevant behavior of their customers. As a result, services, health support and control of success are restricted.
Therefore, alphastreams has three objectives: to investigate (1) how pharmacies can support customers in everyday situations, (2) what customer needs are and (3) how to design an information systems that supports the interaction between pharmacies and their customers.
Leader contributor(s)
Member contributor(s)
Funder
Topic(s)
pharmacies
compliance
relationship
patients
information system
Method(s)
Design Science Research
Range
School
Range (De)
School
Eprints ID
225584
results