Now showing 1 - 1 of 1
  • Publication
    Choice and Customization of Urban Logistics concepts - Towards a conceptual framework for structured developments of Urban Logistics Systems
    Purpose As urban logistics solutions need to be tailored to the individual situation on-site, the purpose of this paper is to develop a conceptual framework for the choice and customization of urban logistics concepts leading to a structured development of an urban logistics system (ULS). With a structured development of ULS, their successful implementation can be supported. Design/methodology/approach Using a design science research approach based on an extensive literature review, the paper develops a conceptual framework for structuring the development of urban logistics systems. Drawing on contingency theory, various situational factors were identified. Findings The research reveals that ULS must be customized individually and significantly depending on situational factors such as exo- and endogenous, as well as urban area-related contingencies. Research limitations/implications The paper is limited by its qualitative approach, which makes it necessary to evaluate the findings in further research empirically. Practical implications The results provide implications for local authorities and private actors (e.g., logistics service providers or shippers and receivers) by stating situational factors to be considered for the structured development of an individual ULS. Original/value While most of the academic literature in urban logistics draws on the development of concepts, few research was done looking at which situational factors influencing these concepts to achieve an individual ULS.