Now showing 1 - 2 of 2
  • Publication
    Idea Management System: Planning
    (Emerald, 2006-05-22)
    Jamali, Nadia
    ;
    Sandmeier, Patricia
    ;
    Kobe, Carmen
    ;
    Boutellier, Roman
    When implementing a successful Idea Management System in an organization, there are to major aspects to consider: Its process structure-which was presented in a first paper-and its planning. Idea Management Planning is constituted by the definition of roles and responsibilities of the people involved in implementing the process. This paper focuses on these roles and responsibilities, including the definition of their corresponding tasks and activities. Moreover, this paper will give some recommendations of how to reward and get the entire organization involved in the Idea Management System, beginning from the upper management team and their supervision and decisions to the technician on the factory floor. Then, a model is presented which supports the selection of an appropriate IT-Tool for an effective Idea Management System. The results of this paper are based on case study research with 14 Swiss companies.
  • Publication
    Customer Integration into the Front-End of New Product Development: Strategic Learning's from Extreme Programming
    (Blackwell, 2005-10-23) ;
    Sandmeier, Patricia
    ;
    The contribution of this paper concentrates on new insights and concepts for the strategic exploitation of customer knowledge in the innovation front-end of industrial NPD projects. Therefore the Extreme Programming (XP) method from software engineering is explored where customers are considered continuously and from the very first NPD activity into the process, allowing the full integration of their potential contribution to NPD.