Now showing 1 - 8 of 8
  • Publication
    Carrot or Stick: Overcoming Silos in Enterprise Architectures
    ( 2020) ;
    Gronau, N
    ;
    Heine, M
    ;
    Krasanova, H
    ;
    Pousttchi, K
    Silo mentality is a phenomenon describing the aversion of sharing e.g. talent, data, and know-how beyond one’s immediate functional and hierarchical environment. Thereby, these silos are mental constructions, which are reflected in procedures and therefore information systems. In an economic environment that is information-driven, getting business units to share information across these organizational silos is highly relevant. This paper uses an enterprise architecture management (EAM) view on silos, where some actors (e.g. architects) guide other actors (e.g. project managers) towards contributing to enterprise-wide goals. To reach desired outcomes in EAM, compliance with enterprise architecture guidelines should be reached. For this setting, the present study investigates drivers for information sharing policy compliance. It combines General Deterrence Theory with Compliance Theory and employs an online experiment. The results reveal that sanctions, rewards, and their interaction significantly affect compliance, whereas the certainty of these sanctions or rewards to materialize did not.
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  • Publication
    What is Digital Intrapreneurship? Insights from a Structured Literature Review
    (HICSS 2024, 2023) ; ;
    Michael Bitzer
    The advancement of digitalization influences how intrapreneurship can be operationalized. This has opened new discussions in academic literature. In particular, a sub-stream has emerged around the term “digital intrapreneurship.” However, these discussions currently lack a shared conceptualization and terminology for digital intrapreneurship. In this structured literature review, we analyze existing academic literature on digital intrapreneurship, inductively develop a definition for the phenomenon, and create a conceptual framework for it.
  • Publication
    Design Decisions in Behavioral Experiments: A Review of Information Systems Research
    Behavioral experiments are a highly suitable method for testing theories, as they can establish causality while controlling for other confounding factors. However, researchers that aim to conduct and publish such studies face various concerns about the methodological approach. A lack of clarity exists in our field as to which related practices and design decisions are legitimate and accepted. To address this issue, we present a structured literature review that analyzes the designs of 168 behavioral experiments published in the Senior Scholars’ Basket of journals. We find that most experiments are confirmatory, individual-level, between-subjects laboratory experiments. At the same time, we find that some under-represented experiment designs, such as exploratory online experiments, may bear potential for identifying new behaviors and constructing new or proper-to-IS theories. This paper contains an in-depth discussion on the findings and provides decision support to IS researchers that seek to design and publish behavioral experiments.
  • Publication
    Intra-Organizational Nudging: Designing a Label for Governing Local Decision-Making
    Even though organizations may plan for long-term enterprise-wide ob-jectives, they are shaped by local decision-maker’s actions. The latter tend to have conflicting goals, such as short-term and immediate satis-faction of local business needs over organization-wide objectives. While local and diverse decision-making enables specialized products and services, ungoverned behavior may lead organizations that are hard to control and manage. Hence, the challenge is to harness, rather than eliminate decentral autonomy by reaping its benefits while limit-ing its downsides. Pursuing this purpose, this Design Science Research (DSR) study presents the creation and evaluation of a governance mechanism: a nudge-based label. It also contains a set of design fea-tures, which are evaluated quantitatively and qualitatively with expert surveys and discussions. The contributions include design knowledge about labels and the investigation of nudging as an intra-organizational governance mechanism.
  • Publication
    Design research communication : guidance for researchers, authors, and students
    (Universität St. Gallen, 2022-09-19)
    Design Science Research (DSR) is a pragmatic, utility-oriented, scientific approach to solving relevant Information Technology (IT) and Information Systems (IS) related organisational problems. It represents one of two essential paradigms in IS research, and its research output is not descriptive but prescriptive. It instructs about how gen-eral problems of the same class can be solved. Research projects in DSR (i.e., design research projects) involve many stakeholders from research and practice. They are iterative, lengthy, and complex, combining the roams of theory (ensuring rigour by using existing knowledge) and practice (ensuring relevance by actively integrating the stakeholders of the problem in the research process). At the same time, such re-search contributes both to research (through the identification of prescriptive means-end relationships) and to practice (providing instructions to solve practical organisa-tional problems). This very brief summary of DSR already makes one thing evident: Design research project communication is essential for this kind of research. Poor communication leads to inefficient exchange with practice, rejected research articles, slow accumula-tion of knowledge, or low practical impact of IS research. Another aspect that is re-vealed is that these projects are likely to be complicated to communicate (causes in-clude, e.g., lengthiness, multi-stakeholder involvement, practitioner and academic audiences, addressing problem classes rather than problem instances). This problem has been recognised in various instances (e.g., writing of design research articles for academic journals), but existing support on how to communicate is ineffective, as many perceive the communication of design research projects to be a problem. This dissertation addresses that. Employing DSR as the overarching research methodology, the presented research in this dissertation provides a solution that guides design researchers in general commu-nication of their projects (DSR communication framework), in writing design re-search articles (a process with prescriptive instructions for each step), and in present-ing DSR research designs (a checklist for effective DSR research design presentation, e.g., in the context of a research methods course). These artefacts (DSR contribu-tions) are both built and evaluated based on empirical studies. This research thus of-fers a solution to the research problem. It furthermore puts a new topic of research on the map: DSR communication.
  • Publication
    DSR Teaching Support: A Checklist for Better DSR Research Design Presentations
    (17th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2022), 2022)
    Students that first learn about and wish to apply Design Science Research (DSR) perceive difficulties in communicating DSR research designs. This, however, is an important communication use case, since more senior design researchers need to gain a good understanding of the DSR research design propositions in order to provide adequate feedback and thus, support the new generation of design researchers. This study features an artefact that fills junior design researchers’ unsatisfied need for support in presenting DSR re-search designs. The artefact was built based on knowledge from the problem environment (i.e., a research methods course) and the emerging body of literature on DSR communication. It is evaluated in a natural field experiment, and the results indicate that the artefact is useful. A contribution of this article is the artefact itself, which is presented explicitly and can be re-used freely by DSR instructors.
  • Publication
    Guiding the Institutionalization of Behavior: Designing a Nudging-inspired Solution
    (Institute of Information Management (IWI-HSG), University of St. Gallen, 2020)
    This design science research project addresses the unresolved issue of managing the institutionalization of individual level behavior in the domain of information systems management. Institutionalization thereby refers to the adoption of attitudes and behaviors to the extent that they become rule-like. According to institutional theory, there are three pillars that uphold institutions: the regulative, normative and cultural-cognitive pillars. IS management practice focuses primarily if not exclusively on influencing the regulative pillar (coercive pressure). This design study investigates a solution to the lack of success in guiding individual-level behavior by investigating a non-coercive approach based on ideas from nudging. This research in progress reports on the procedures employed on the way to designing a solution and abstracting design principles thereof. The chosen approach is Action Design Research and the case organization is a financial institution within which data quality-related attitudes and behaviors are addressed as an instantiation of the problem space.